Divisional Human Resources Generalist
The Salvation Army - USA Central Territory
- Agency: The Salvation Army - USA Central Territory
- Location: Southfield, MI
- Type: full-time
- Work arrangement: onsite
- Posted: 2026-09-10
Job Description
At The Salvation Army our employees are the heartbeat of our mission. We foster a community of passionate people dedicated to changing lives and bringing hope to those who need it most.
Position Summary:
The HR Generalist will be responsible for a variety of tasks to support the daily operations of the human resources department and to ensure smooth and effective processes. This position will work closely with managers and supervisors in other departments to ensure compliance in all HR areas.
Essential Responsibilities:
Assist in the development of HR practices, assuring compliance with established standards and processes.
Conduct various departmental audits to ensure compliance and accuracy.
Work with Payroll Coordinator to process payroll for employees who work for The Salvation Army Harbor Light System, i.e. drug and alcohol rehabilitation centers
Email missing punches by the Friday before payroll
Email unapproved time off requests by the Friday before payroll
Watch for terminations that need a batch for Salary to adjust the hours paid and if double deductions are needed for batch.
Monday of payroll adds hours to batches - Shift Diff, utilizing PCR's received from HL HR Manager
After payroll, ASAP send Statistical Summaries to finance, HL HR Manager, Divisional HR Managers
After payroll, move all reports to SharePoint for the pay date
Stale Checks - watch for credits to come through on Wire Confirmations. Send a copy in an email to James Houck, copy Ben Beckwith, asking for a new check or if we have direct deposit information, we can supply that info to them
FSDD - Rejected Item Notice - update any changes given from ADP and let the employee know of the change. If the account isn't valid, let the employee know to make the correction or they will continue to receive paper checks
Enter Wisely pay cards
Affordable Care Act (ACA) tracking and communication for the division
Ensuring employees are being moved to the new status as needed
Ensuring timely communication to the corps/locations when they have someone who is trending in a different status classification
Ensure benefits are offered as necessary in a timely manner
Earned Sick Time Act (ESTA) tracking and communication for the division
Reviewing employee standard hours vs. actual worked hours monthly for the division
Communicate to HR Managers after 30 days of employee working outside of current eligibility bracket (PT19, PT20-29, FT30+)
Also watch for employees consistently over or under approved hours that may need an hours change to accrue sick/vac and receive holiday pay correctly
Establish and implement regular employee newsletter
Partner with Recruiter for full-cycle recruiting, interviewing, and screening employee candidates including job posting, resume screening, and participating in interviews
Handle employment-related inquiries from employees and escalate to Human Resources Manager as needed, answer employee questions and or concerns regarding Human Resource policy, procedures, or employee handbook interpretations
Help new hires get on board by verifying documents and ensuring they have the resources they need to perform their job.e policy, handbook acknowledgement, and ensuring JD's are digitally signed and match the job offer
Audits TSAMM approvals to ensure they are properly entered into ADP bi-weekly
Conduct audits on OFFER Process and Onboarding to ensure a timely hiring date and in compliance with TSA's policies, along with state and federal law. Will send communication to the appropriate parties when onboarding processes or onboarding is delayed
Train HR Staff on HRIS, ATS, TSAMM, ICHAT, CTR, PSOR
Provide training to managers and officers on HRIS, Recruitment Management, Time & Attendance and other utilized systems on an as-needed basis
Coordinate personnel records and oversee file compliance
Co-Facilitate the monthly new employee orientation with Benefit Specialist
Generate reports on key HR metrics like turnover rates, employee satisfaction, and workforce trends
Handle Exit Surveys for non-exempt employees who leave the organization
Maintain human resource information system records and compiles reports from the database
Serve as back up for benefits and payroll
Ensure compliance with federal, state, and local policies and standards
Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law
Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
Perform other duties as assigned
Additional Responsibilities:
Responsible for Bell Ringer payroll during Red Kettle Fundraising Season
Qualifications:
Education/Experience:
Associate degree in human resources, Business Management, or related field
3 plus years' experience in human resources, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
Skills, Knowledge & Abilities:
Maintain strict confidentiality
Knowledge of Human Resource Information Systems (HRIS)
Knowledge of Applicant Tracking Systems (ATS)
Computer Skills:
Proficient in Microsoft Office 365
Working knowledge of TEAMS and SharePoint
Knowledge of Human Resource Information Systems (HRIS)
Knowledge of Applicant Tracking Systems (ATS)
Willingness to learn new software as needed
Certificates and Licenses:
Must have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR)
Complete Safe From Harm training, and keep current as needed
The Salvation Army offers the following benefits:
Health Care Benefits which include:
Medical
Dental
Vision
Hearing
Flexible spending accounts
AFLAC
Voluntary life insurance benefits
Short-Term and Long-Term Disability options
Pet Insurance
Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
Vesting starts after three years of employment, 100% vested after five years of employment
The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
Employee Discounts
Paid Time Off which includes:
Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
Up to (6) earned sick days per year may be used as discretionary days.
Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
The accrual rate is based upon years of service and approved hours worked.
You will receive up to 2 personal days per year based on date of hire.
Birthday off with pay.
Paid holidays are effective immediately.
The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.
Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
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