Program Administrator 3

Job Description

Program Administrator 3

(
260006QW
)

Organization
:

Taxation
Agency Contact Name and Information
:

Katie Schuler - Katie.Schuler@tax.ohio.gov For all other inquiries please contact the HR Mainline at 614-466-3020 or email the staffing team at HRStaffing@tax.ohio.gov
Unposting Date
:

Sep 17, 2026, 11:59:00 PM
Work Location
:

Northland 1st Floor

4485 Northland Ridge Boulevard

Columbus

43229
Primary Location
:

United States of America-OHIO-Franklin County-Columbus

Compensation
:

$40.40-$57.67
Schedule
:

Full-time
Classified Indicator
:

Classified
Union
:

Exempt from Union

Primary Job Skill
:

Program Management
Technical Skills
:

Information Technology
Professional Skills
:

Adaptability, Leading Others, Problem Solving

Agency Overview
Creating a seamless and user-centric experience for all Ohio Taxpayers

Job Description
The Ohio Department of Taxation

is responsible for the administration of individual and business taxes across the state. Guided by our Mission Statement, we are ONE TEAM providing education, innovation, outreach, and exceptional service to our customers through courtesy, accuracy, and responsiveness in each interaction. Taxation is committed to building a strong and skilled workforce. We invest in the development of each employee through comprehensive training, a competitive total compensation package that includes benefits (medical, dental, and vision insurance), tuition reimbursement, health and wellness programs, work-life balance initiatives, and opportunities for career advancement.
The Ohio Department of Taxation is seeking to fill one (1) Program Administrator 3 position in the Information Technology Division.
What you'll do as a Program Administrator 3:
Support internal and external audit engagements related to tax processing, revenue systems, and taxpayer data handling, ensuring compliance with IRS Publication 1075 (Federal Tax Information safeguarding) and NIST SP 800-53 control requirements.
Maintain risk and control matrices for core tax administration by documenting control owners, testing frequency, and known gaps under senior staff guidance.
Support compliance automation and configuration and use GRC/compliance tracking tools to log control testing results, evidence, and corrective action plans.
Assist in building basic automated monitoring reports using SQL queries, Excel/Power Query, or Power BI to flag unusual access patterns, unauthorized data exports, or control exceptions.
Support IRS Safeguard Review and state audit preparation by compiling documentation, verifying Safeguard Security Report (SSR) evidence, and maintaining audit-readiness of the FTI inventory and data flow diagrams.
Assist with vendor and interagency data-sharing agreement reviews, tracking compliance status of contractors and third parties with access to federal tax information or confidential taxpayer records.
Maintain the audit evidence repository and documentation library, ensuring proper version control, restricted access logging, and retention schedules in line with state records-retention statutes.
Run routine data analytics and reconciliation checks (using SQL or Excel macros) to support fraud detection efforts, identify processing anomalies, and support the audit team's substantive testing procedures.
Track remediation of audit and IRS Safeguard findings using departmental workflow/ticketing tools, following up with process owners on corrective action status and documentation.
Stay informed on evolving federal and state compliance requirements (IRS Pub 1075 updates, state information security policies, NIST framework revisions) and assist in updating internal control documentation and procedures accordingly.
To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: 614-387-1782 or by email to:
Accessibility@tax.ohio.gov
.
A full Position Description will be provided during the interview process.
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our
Total Rewards website
! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of
eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (
such as OPERS, STRS, SERS, and HPRS
)

& Optional Deferred Compensation (
Ohio Deferred Compensation
)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
5 yrs. trg. or 5 yrs. exp. in business administration, management or public administration.
-Or completion of undergraduate core program in business administration, management or public administration; 36 mos. trg. or 36 mos. exp. in supervisory, administrative &/or managerial position.
-Or completion of undergraduate core program for academic field of study commensurate with program area to be assigned per approved Position Description on File; 36 mos. trg. or 36 mos. exp. in supervisory, administrative, managerial &/or staff position involving planning, research &/or policy/procedure development.
-Or 1 yr. exp. as Program Administrator 2, 63123.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Technical Skills:
Information Technology
Professional Skills:
Leading Others, Problem Solving, Adaptability
Supplemental Information
The final candidate selected for the position will be required to undergo a criminal background check. Section 2961 of the Ohio Revised Code prohibits individuals convicted of a felony including but not limited to fraud, deceit, or theft from holding a position that has substantial management or control over the property of a state agency. Additionally, section 5703.081 of the Ohio Revised Code requires the Ohio Department of Taxation employees to promptly file and pay tax returns.
ADA Statement
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Drug-Free Workplace
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Requirements

requirements.
Maintain risk and control matrices for core tax administration by documenting control owners, testing frequency, and known gaps under senior staff guidance.
Support compliance automation and configuration and use GRC/compliance tracking tools to log control testing results, evidence, and corrective action plans.
Assist in building basic automated monitoring reports using SQL queries, Excel/Power Query, or Power BI to flag unusual access patterns, unauthorized data exports, or control exceptions.
Support IRS Safeguard Review and state audit preparation by compiling documentation, verifying Safeguard Security Report (SSR) evidence, and maintaining audit-readiness of the FTI inventory and data flow diagrams.
Assist with vendor and interagency data-sharing agreement reviews, tracking compliance status of contractors and third parties with access to federal tax information or confidential taxpayer records.
Maintain the audit evidence repository and documentation library, ensuring proper version control, restricted access logging, and retention schedules in line with state records-retention statutes.
Run routine data analytics and reconciliation checks (using SQL or Excel macros) to support fraud detection efforts, identify processing anomalies, and support the audit team's substantive testing procedures.
Track remediation of audit and IRS Safeguard findings using departmental workflow/ticketing tools, following up with process owners on corrective action status and documentation.
Stay informed on evolving federal and state compliance requirements (IRS Pub 1075 updates, state information security policies, NIST framework revisions) and assist in updating internal control documentation and procedures accordingly.
To request a reasonable accommodation due to disability for the application or interview process, please contact ADA Coordinator J.D. Hawkins by phone: 614-387-1782 or by email to:
Accessibility@tax.ohio.gov
.
A full Position Description will be provided during the interview process.
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive