Human Services Manager

Job Description

Human Services Manager

(
260006R0
)

Organization
:

Department of Children and Youth
Agency Contact Name and Information
:

Ashley.Sydebotham@childrenandyouth.ohio.gov
Unposting Date
:

Sep 15, 2026, 11:59:00 PM
Work Location
:

Children&Youth N. High Complex

246 North High Street

Columbus

43215
Primary Location
:

United States of America-OHIO-Franklin County-Columbus

Compensation
:

$40.40 per hour
Schedule
:

Full-time
Work Hours
:

8:00 AM - 5:00 PM
Classified Indicator
:

Classified
Union
:

Exempt from Union

Primary Job Skill
:

Human Services
Technical Skills
:

Human Services
Professional Skills
:

Collaboration

Agency Overview
About us
Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work!
To learn more about DCY, please visit our website at
Department of Children and Youth | Ohio.gov.
Location Requirements
DCY's core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions.

Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY's office space.

Job Description
The Human Services Manager for Title IV E and Foster Care provides leadership, oversight, and subject matter expertise for statewide child welfare policy, practice guidance, compliance, and program development. This position supports statewide implementation of Title IV E, Foster Care Maintenance (FCM), Adoption Assistance (AA) and Kinship Guardianship Assistance Program (KGAP) requirements by developing and revising policy, collaborating with federal, state, and local partners, and offering technical assistance to ensure consistent, compliant, and effective child welfare practice across Ohio. The role is critical to maintaining program integrity, federal funding eligibility, audit readiness, and high quality services for children and families.
Policy Research, Analysis, and Development
Researches and analyzes federal regulations, the Ohio Revised Code (ORC), Ohio Administrative Code (OAC), pending legislation, and statewide data to inform Title IV E policy and programming.
Gathers stakeholder input from PCSAs, juvenile courts, private child serving agencies, community providers, advocacy groups, and individuals with lived experience to inform policy and practice recommendations.
Develops and revises OAC rules governing screening/intake, assessment/investigation, case planning, review requirements, and other child protection processes for PCSAs.
Follows rule drafting and filing procedures established by the Ohio Legislative Service Commission.
Policy Guidance, Implementation Support & Technical Assistance
Supports statewide implementation of policies by providing expertise, technical assistance, training, and written guidance, including memos and policy clarifications, to ensure consistent practice across child welfare systems.
Develop policy and practice guidance documents and resources to support rule compliance.
Responds to inquiries from PCSAs, courts, partner agencies, stakeholders, and citizens on Title IV E policy requirements.
Communicates program updates and policy changes through multiple platforms to support statewide understanding and practice consistency.
Training, Presentations & Stakeholder Collaboration
Develops and delivers presentations and trainings on Title IV E topics-including Foster Care Maintenance (FCM), Adoption Assistance (AA), Kinship Guardianship Assistance Program (KGAP), and OAC requirements-to internal staff, PCSAs, courts, stakeholders, and partner agencies.
Collaborates with internal divisions such as automated systems, child protection, kinship/adoption, and other sections within the office to ensure alignment of policies, guidance, and programming.
Facilitate or participate in staff meetings, workgroups, committees, conferences, and cross system initiatives.
Compliance, Monitoring & Federal Requirements
Evaluates IV E policy compliance and recommends improvements to increase program effectiveness.
Monitors federal Title IV E requirements and communicates necessary updates to maintain Ohio's federal compliance and readiness for reviews and audits.
Program Leadership & Oversight
Provides leadership and oversight for Title IV E policy staff.
Ensures federal funding eligibility, audit readiness, and timely responses to federal Title IV E reviews.
Maintains program integrity while advancing child welfare outcomes for Ohio's children and families.
Operates computers and software applications necessary for job duties.
Pay Information
Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.
Months of Employment
At Hire
6 months
18 months
30 months
42 months
54 Months
66 Months
78 Months
Pay Range
Exempt/ 14
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Step 7
Step 8
Hourly
$40.40
$42.70
$44.99
$47.43
$50.12
$52.90
$55.09
$57.67
Annual
$84,032
$88,816
$93,579
$98,654
$104,250
$110,032
$114,587
$119,954
Background Check Information
The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.
Status of posted positions
You can check the status of your application online be signing into your profile and clicking the "My Jobpage" tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to DCY.HumanResources@childrenandyouth.ohio.gov.
Why Work for the State of Ohio
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our
Total Rewards website
! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of
eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (
such as OPERS, STRS, SERS, and HPRS
)

& Optional Deferred Compensation (
Ohio Deferred Compensation
)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
72 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.
-Or completion of undergraduate core program in social or behavioral science; 48 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.
-Or completion of graduate core program in social or behavioral science; 36 mos. exp. in researching, developing, or implementing policies related to social services, health services, public policy, or comparable field; 12 mos. exp. in delivery of human services in a governmental, community, or private human support services agency.
-Or 12 mos. exp. as Human Services Developer, 69463.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Preferred Qualifications
Knowledge of child welfare policies, programs, and service delivery systems.
Knowledge of Title IV E laws, regulations, rules, and program requirements.
Understanding of resources applicable to Title IV E programs and processes.
Knowledge of common barriers, issues, and concerns affecting Title IV E policy and practice.
Experience interpreting federal or state statutes, administrative rules, and regulatory guidance.
Experience working within child welfare systems (public agency, court, or private provider).
Strong analytical, writing, and communication skills.
Ability to facilitate stakeholder workgroups and collaborate across agencies and systems.
Experience developing policies, procedures, guidance materials, or training content.
Training and Technical Assistance.
Job Skills
: Human Services

Supplemental Information
The Ohio Department of Children and Youth does not provide employment-based visa sponsorship.
All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.
Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant

Requirements

Requirements
DCY's core hours of operation are Mon-Fri from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across DCY divisions.

Employees may begin as early as 7:00am & as late as 9:00am, based on supervisory approval. This position performs work on-site daily at DCY's office space.

Job Description
The Human Services Manager for Title IV E and Foster Care provides leadership, oversight, and subject matter expertise for statewide child welfare policy, practice guidance, compliance, and program development. This position supports statewide implementation of Title IV E, Foster Care Maintenance (FCM), Adoption Assistance (AA) and Kinship Guardianship Assistance Program (KGAP) requirements by developing and revising policy, collaborating with federal, state, and local partners, and offering technical assistance to ensure consistent, compliant, and effective child welfare practice across Ohio. The role is critical to maintaining program integrity, federal funding eligibility, audit readiness, and high quality services for children and families.
Policy Research, Analysis, and Development
Researches and analyzes federal regulations, the Ohio Revised Code (ORC), Ohio Administrative Code (OAC), pending legislation, and statewide data to inform Title IV E policy and programming.
Gathers stakeholder input from PCSAs, juvenile courts, private child serving agencies, community providers, advocacy groups, and individuals with lived experience to inform policy and practice recommendations.
Develops and revises OAC rules governing screening/intake, assessment/investigation, case planning, review requirements, and other child protection processes for PCSAs.
Follows rule drafting and filing procedures established by the Ohio Legislative Service Commission.
Policy Guidance, Implementation Support & Technical Assistance
Supports statewide implementation of policies by providing expertise, technical assistance, training, and written guidance, including memos and policy clarifications, to ensure consistent practice across child welfare systems.
Develop policy and practice guidance documents and resources to support rule compliance.
Responds to inquiries from PCSAs, courts, partner agencies, stakeholders, and citizens on Title IV E policy requirements.
Communicates program updates and policy changes through multiple platforms to support statewide understanding and practice consistency.
Training, Presentations & Stakeholder Collaboration
Develops and delivers presentations and trainings on Title IV E topics-including Foster Care Maintenance (FCM), Adoption Assistance (AA), Kinship Guardianship Assistance Program (KGAP), and OAC requirements-to internal staff, PCSAs, courts, stakeholders, and partner agencies.
Collaborates with internal divisions such as automated systems, child protection, kinship/adoption, and other sections within the office to ensure alignment of policies, guidance, and programming.
Facilitate or participate in