Information Technology Specialist 2

Job Description

Responsibilities include, but are not limited to:
• Perform software (in-house and 3rd party) code configurations/implementations
• Perform DB code review and deployments ensuring adherence to standards
• Facilitate the communication, scheduling and coordination of system patches and maintenance deployed in the NYSIF environment.
• Assist with the governance of the NYSIF Change Management process and supporting tools.
• Assist with the implementation and facilitation of the software asset management process.
• Work with supervisors to develop/maintain procedures and standards for existing processes.
• Complete duties, assignments and other tasks in a timely, professional, and accurate manner.
• Fulfill user requirements, resolve incidents and meet operational needs.
• Work with ITS teams to enhance and automate the service management experience to develop clearly defined business requirements.
• Participate in the technical evaluation of new technologies.
• Identify opportunities to automate processing to reduce manual efforts.
• Troubleshoot and research configuration\deployment issues.
• The candidate must be flexible to work outside normal business hours to implement changes as CCM has an on-call schedule.

Minimum Qualifications:
For appointment via NY HELPS:
• NYSIF employee with one year of permanent, competitive service as an Information Technology Specialist 1; OR
• Bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science; OR
• Bachelor's or higher-level degree in any field AND one year of experience in information technology; OR
• 60 semester credit hours including or supplemented by 15 semester credit hours in computer science AND one year of experience in information technology; OR
• Two years of experience in information technology.
Note: Certain math and business courses although taken as part of a computer science curriculum, are not counted towards the 15 semester credit hours.
For competitive appointment:
• List appointment: Reachable on current Civil Service eligible list for this title.
• Transfer: Current New York State employee with one year of permanent competitive class service in a title eligible for transfer under Section 70.1 or Section 52.6 of Civil Service Law. Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades. Eligible titles include, but are not limited to: Administrative Specialist 1; Contract Management Specialist 2; Human Resources Specialist 1
• Reinstatement: Candidates who have previously held the Information Technology Specialist 2 title, or a transferable title, may be eligible for consideration for reinstatement.
• For 55b/55c Program appointment:
• This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the 55b/c Recruitment Resources Center.
Preferred Qualifications:
• 2-5 years' experience in Windows Server Administration
o Windows Server 2019 knowledge is a plus
• 1-2 years' experience in Windows IIS/Microsoft IIS
• 3 months to less than a year experience using PL/SQL Developer
• 3 months to less than a year experience using Oracle
• 3 months to less than a year experience using Ansible
o Knowledge in the following areas is a plus
• ASP.NET\ASP.NET Core
• MVC Core
• YAML
• Microsoft CI/CD DevOps Tools
Please Note:
If you are on the current eligible list for the position title in this location, you must also respond to the canvass letter that you receive to be eligible for list appointment, if reachable. Candidates will not be considered as an acceptor to the canvass based on response to this vacancy posting. If you would like to apply for appointment by one of the qualifications listed above, you must also respond to this vacancy posting as described in the "To Apply" section below.
If you have questions about your eligibility, please contact the Personnel Department at hr@nysif.com.

Requirements

For appointment via NY HELPS:
• NYSIF employee with one year of permanent, competitive service as an Information Technology Specialist 1; OR
• Bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science; OR
• Bachelor's or higher-level degree in any field AND one year of experience in information technology; OR
• 60 semester credit hours including or supplemented by 15 semester credit hours in computer science AND one year of experience in information technology; OR
• Two years of experience in information technology.
Note: Certain math and business courses although taken as part of a computer science curriculum, are not counted towards the 15 semester credit hours.
For competitive appointment:
• List appointment: Reachable on current Civil Service eligible list for this title.
• Transfer: Current New York State employee with one year of permanent competitive class service in a title eligible for transfer under Section 70.1 or Section 52.6 of Civil Service Law. Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades. Eligible titles include, but are not limited to: Administrative Specialist 1; Contract Management Specialist 2; Human Resources Specialist 1
• Reinstatement: Candidates who have previously held the Information Technology Specialist 2 title, or a transferable title, may be eligible for consideration for reinstatement.
• For 55b/55c Program appointment:
• This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the 55b/c Recruitment Resources Center.
Preferred Qualifications:
• 2-5 years' experience in Windows Server Administration
o Windows Server 2019 knowledge is a plus
• 1-2 years' experience in Windows IIS/Microsoft IIS
• 3 months to less than a year experience using PL/SQL Developer
• 3 months to less than a year experience using Oracle
• 3 months to less than a year experience using Ansible
o Knowledge in the following areas is a plus
• ASP.NET\ASP.NET Core
• MVC Core
• YAML
• Microsoft CI/CD DevOps Tools
Please Note:
If you are on the current eligible list for the position title in this location, you must also respond to the canvass letter that you receive to be eligible for list appointment, if reachable. Candidates will not be considered as an acceptor to the canvass based on response to this vacancy posting. If you would like to apply for appointment by one of the qualifications listed above, you must also respond to this vacancy posting as described in the "To Apply" section below.
If you have questions about your eligibility, please contact the Personnel Department at hr@nysif.com.