Workforce Development Specialist - City

Job Description

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Workforce Development Specialist - City

Oklahoma City, OK, United States

Job Description

PAY Pay Range: 516Hourly Rate: $35.46 - $54.26The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City's step placement policy.APPLICATION, HIRING, AND BACKGROUNDWhen completing the application, applicants will be asked to respond to application questions. These application questions are based on the Job Requirements for the position. Completion of the application questions is required. Applicant responses to the application questions must specifically answer the questions asked. Responses to application questions must be supported by work history/information listed on the application/resume, sufficient to demonstrate qualifications for the position. Applicants may upload only two attachments. Attachments may include, but are not limited to a resume, cover letter, DD214 or NGB Form 22, transcripts, etc. Applicants may also choose to combine documents into one field for upload. Applications may not be reviewed if specific responses to application questions have not been provided.Each application submission is reviewed independently. For detailed information about the City's hiring and background processes, check out the: Quick Guide to Hiring and Background ChecksIf you have questions, check out the: Frequently Asked QuestionsTOTAL REWARDSAt the City of Oklahoma City, our Total Rewards package is designed to honor your service, fuel your growth, and support every part of your life. We offer:Competitive payAn average of $22,000 annually contributed toward your benefits and retirementA comprehensive package designed to support your health and wellness, financial security, work-life balance, and personal and professional growth and developmentExplore all the ways we invest in you: City of Oklahoma City Total RewardsJOB SUMMARYThis position is located in the Administration Division of the Fire Department within the City of Oklahoma City and reports to an immediate supervisor. The Workforce Development Specialist aligns departmental goals with the City's overall business objectives and Human Resources (HR) strategies.ESSENTIAL JOB FUNCTIONSIdentifying and improving the behaviors, culture, structures, and processes that help the department achieve its goals.Monitoring and supporting staffing, engagement, retention, recruitment, organizational development, and training efforts.Ensuring compliance with employment laws, policies, and procedures, while advising and supporting supervisors and employees on HR policies, compliance, and conflict or complaint resolution.Coordinating training and communication between labor relations and management.Reviewing and developing standard operating procedures (SOPs).Reviewing, facilitating, and creating testing materials and promotional processes, including assessment centers.Attending meetings with internal and external agencies, taking notes, and preparing memorandums.Researching, compiling, and preparing reports and special projects, and presenting written and verbal recommendations on complex matters.Maintaining and facilitating effective communication and collaboration between divisions, the department, City leadership, and outside agencies.Planning and developing methods and procedures for implementing new program functions and activities.Coordinating leave programs and ensuring accurate documentation, compliance, and timely communication.Partnering with the Talent Acquisition Management and Development Division to coordinate recruitment, candidate selection, onboarding, vacancy announcements, and new employee orientation.Assisting with labor negotiations, updating policies and procedures, and assisting with implementing changes.Ensuring completion of risk management investigation reporting.Performing other duties as assigned.VETERANS PREFERENCEHonorably discharged veterans of the United States Active Duty Armed Forces, National Guard, and Reserve Forces who are not currently employed full-time by the City of Oklahoma City and who meet the qualifications for the position shall be given preference. To receive preference, veterans must submit verification of honorable discharge from the United States military service (Department of Defense Form DD214 or NGB Form 22) prior to the closing date of the vacancy announcement.MINIMUM QUALIFICATIONSBachelor's degree or higher in public administration, business administration, human resources, psychology, or a related field. A minimum of two (2) years of progressive responsibilities related to administrative, human resources, or related experience.KNOWLEDGE, SKILLS, AND ABILITIESKnowledge of and ability to apply general administrative and managerial techniques and methods.Knowledge and understanding of business acumen and related tasks, tactics, and procedures of a large municipal Fire Department.Knowledge of general HR functions and administration practices.Knowledge of employment and labor relations laws, policies, and procedures.Knowledge of accreditation requirements and the ability to ensure the Fire Department's education programs meet defined quality standards.Knowledge of Fire Department-related tasks, tactics, and procedures of a large municipal Fire Department.Skill in advising on HR policies, procedures, labor relations, and employment laws.Skill in verbal and written communication while using tact and diplomacy.Skill in critically assessing and organizing a wide variety of information.Skill in analyzing large quantities of data and reaching sound conclusions.Ability to monitor and support staffing, engagement, retention, recruitment, organizational development, and training efforts.Ability to administer the Family Medical Leave Act (FMLA) ensuring accurate documentation, compliance, and timely communication.Ability to establish and maintain an effective working relationship with employees, municipal officials, other departments, outside agencies, and the public.Ability to plan, design, implement, and evaluate current systems and system improvements.Ability to develop long-range plans and evaluate work accomplishments.Ability to develop and implement programs effectively.COMPETENCIESOne City, One Team (Teamwork/Team Oriented) (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed; (7) [Core Value One City, One Team] shares information, resources and solutions across departments; (8) [Core Value One City, One Team] asks for help early and offers it often; (9) [Core Value One City, One Team] collaborates across teams before decisions are made.Service First (Customer Centric) (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind; (5) [Core Value Service First] acts quickly and follows through until the job is complete; (6) [Core Value Service First] serves everyone with genuine respect, diligence and professionalism; (7) [Core Value Service First] makes decisions with the people we serve in mind.Respect Always (Leads Through Influence) (1) Persuades others; builds consensus through give and take; (2) gains cooperation from others to obtain information and accomplish goals; (3) works with others towards achieving agreements that may involve exchanging resources or resolving differences; (4) understands the concepts, practices, and techniques used to identify, engage, influence, and monitor relationships with individuals and groups connected to a work effort including those actively involved; (5) leads through influence over the process and its results, and those who have a vested interest in the outcome (positive or negative). (6) [Core Value Respect Always] listens with curiosity and speaks with care; (7) [Core Value Respect Always] embraces different perspectives and lived experiences; (8) [Core Value Respect Always] gives feedback constructively and receives it openly. Own the Outcome (Execution and Results) (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required; (6) recognizes opportunities and takes action for improvement to programs, policies, procedures, practices, and processes; (7) understands and is able to apply the principles, methods, and tools of quality improvement; (8) collects, examines, analyzes, and interprets data from a variety of sources; (9) makes data-driven recommendations/decisions and achieves results; (10) effectively achieves results through others to achieve the Department or City's mission; (11) [Core Value Own the Outcom