Undergraduate Programs Specialist

Job Description

Position Title:
Undergraduate Programs Specialist
Job Group:
Professional & Scientific
Required Minimum Qualifications:
Bachelor's degree
Job Description:
The Undergraduate Student Services Office in the Ivy College of Business at Iowa State University is seeking an

Undergraduate Program Specialist

to support undergraduate student programs with a primary focus on

n
ew

s
tudent

o
rientation
. This

position coordinates

Ivy

orientation

logistics
, communications, records, and events while providing direct support to students and families. The role also provides front-office support, oversees 8-9 student employees, and contributes to other Ivy student programs and events.

The successful candidate will be highly organized, detail-oriented, and

comfortable managing multiple priorities and deadlines in a dynamic, student-focused environment
.

Strong written

and

verbal

c
ommunication skills, excellent customer service,

proficiency

with technology and information systems, and the ability to work independently and collaboratively are essential.

What You'll Do

Coordinate

Ivy's new stude
nt

o
rientation

logistics
, including registration, check-in,

advising

schedules, materials, room reservations, online participation options, and

co-supervise Ivy's

student orientation assistants
.

Manage orientation records, attendance, student information system updates, reports, and procedures to support

accurate

information and effective program operations.

Coordinate the Ivy College of Business Open House during

OnCyte

Orientation and support Ivy's participation in Destination Iowa State and other undergraduate programs and events, including Ivy APEX, Ivy Expo, and Business Week.

Collaborate with the Ivy Orientation Coordinator, New Student Programs, faculty, staff, and campus partners to coordinate programs

and support a positive student and family experience.

Serve as a key point of contact in the Undergraduate Student Services Office,

assisting

students and visitors, coordinating appointments, providing information, and supporting advising and Student Services staff.

Co-
supervise

8
-9 student employees and support their scheduling, training, assignments, and day-to-day operations.

Develop and distribute written, digital, and visual communications for students and families and support Student Services materials, social media, and display screens.

Preferred Qualifications

Experience coordinating or supporting student services, orientation, educational, or other programs.

Experience using database systems, student information systems, or other systems to

maintain

and manage records.

Experience coordinating events, schedules,

logistics
, or programs involving multiple participants or stakeholders.

Experience developing written, digital, or visual communications and program materials.

Proficiency

with Microsoft Office, particularly Excel and Word, and familiarity with tools such as Canva or Adobe Creative Cloud.

Bachelor's degree in business, communications, education, student affairs, event planning, or

a related

field.

Why Join Us

You'll

have the opportunity to grow your career in a supportive, collaborative environment while making a meaningful impact on the

student

experience.

You'll

play

an important role

in

Ivy's orientation

program,

one of the first significant experiences students and families have with Iowa State and the Ivy College of Business
, an
d help ensure students feel welcomed, informed, and prepared to begin their college journey. While the role has

established

responsibilities and processes,

you'll

also have opportunities to take on special projects, contribute to college initiatives, build your skills, and take on increasing responsibility.

It's

an exciting time to join the team as we prepare to welcome the next generation of students!

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship. Immigration sponsorship is not available for this position.

The selected candidate will be hired as a Program

Specialist I
.

Application Instructions:
To apply for this position, please click on "Apply" and complete the Employment Application. Please be prepared to enter or attach the following:
Resume/Curriculum Vitae
Letter of Application/Cover Letter
Why Choose Iowa State University?
Iowa State Employees enjoy comprehensive health and work-life benefits, including medical and dental, as well as:
Retirement benefits including defined benefit and defined contribution plans
Generous vacation, holiday, and sick time and leave plans
Onsite childcare (Ames, Iowa)
Life insurance and long-term disability
Flexible Spending Accounts
Various voluntary benefits and discounts
Employee Assistance Program
Wellbeing program
Iowa State offers WorkFlex options for some positions. WorkFlex offers flexibility on when, where, and how you do your work. For more information, please speak with the Hiring Manager.
If you have questions regarding this application process, please email employment@iastate.edu, or call 515-294-4800 or Toll Free: 1-877-477-7485.
Appointment Type:
Regular
Number of Months Employed Per Year:
12 Month Work Period
Time Type:
Full time
Pay Grade:
PS806
Original Posting Date:
September 10, 2026
Posting Close Date:
September 22, 2026
Job Requisition Number:
R19916
Iowa State University does not discriminate on the basis of race, color, age, ethnicity, religion, national origin, pregnancy, sexual orientation, genetic information, sex, marital status, disability, or status as a U.S. Veteran. Inquiries regarding non-discrimination policies may be directed to Office of Equal Opportunity, 2680 Beardshear Hall, 515 Morrill Road, Ames, Iowa 50011, Tel. 515-294-7612, email
eooffice@iastate.edu
.

General ISU compensation information can be found on the
University Human Resources
website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.