Travel Counselor - DeSoto County Welcome Center
State of Mississippi
- Agency: State of Mississippi
- Location: MS
- Type: full-time
- Work arrangement: onsite
- Posted: 2026-01-11
Job Description
Opens in a new window Opens an external website Opens an external website in a new window This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. Privacy Policy Accept Deny Non-Essential Manage Preferences Close Cookie Preferences For full functionality of this page it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser Travel Counselor - DeSoto County Welcome Center | Mississippi State Government Jobs page has loaded. Travel Counselor - DeSoto County Welcome Center | Mississippi State Government Jobs page has loaded. Skip to main content Click here or press any key to continue. Job Opportunities Menu Job Opportunities Sign In Saving... Account could not be created. Please fix the errors to continue. Sign In All fields are required Create an account Username or Email Password Sign In Forgot username | Reset password Sign in with GoogleSign in with Google. Opens in new tab Facebook Don't have an account? Create one. Already have an account? Sign In. User profile dropdown menu for Username Applications Inbox Profile Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Applications Inbox Profile Go to Background Investigation Account Sign Out After clicking on this link you will be logged out and the page will be reloaded. Welcome! Thanks for creating an account. Mississippi State Government Jobs powered by NEOGOV ® Travel Counselor - DeSoto County Welcome Center Print Apply Travel Counselor - DeSoto County Welcome Center Salary $22,039.90 Annually Location 17 - DESOTO COUNTY, MS Job Type Full-Time Job Number 9037-0411-20260106deso Department 0411 - MDA-MISSISSIPPI DEVELOPMENT AUTHORITY Opening Date 01/08/2026 Closing Date 1/21/2026 11:59 PM Central Agency Minimum Salary $22,039.90 Agency Maximum Salary $22,039.90 What you'll need to be Successful Strong customer service skills. Preferred Qualifications Typically requires High School Diploma or equivalent and 0-1 years of experience. About the Agency The Mississippi Development Authority (MDA) is the state's lead economic and community development agency. MDA recruits new companies to Mississippi, helps existing companies expand and provides support to foster growth and new opportunities in a variety of areas, including energy, small and minority business, trade, film, retiree recruitment and more. Additionally, MDA attracts millions of visitors to the state each year through Visit Mississippi, the tourism division of the agency. MDA also supports pass-through funding and provides support for a variety of grant programs and non-profits, such as Innovate Mississippi and Mississippi Main Street Association. About the Position The Customer Service Representative I serves as a Travel Counselor in the state's welcome center located in Hernando. Travel Counselors greet visitors and provide essential information to the traveling public. This is a state service position. Duties and Responsibilities include, but are not limited to: • Provide information to the traveling public. • Direct tourists and answer questions regarding attractions, accommodations, historic sites, mileage, geography, culture, heritage, and shopping areas. • Attend training programs, seminars, familiarization trips, and special meetings. • Prepare assignments from workshops/seminars for submission to the Jackson office by the deadline. • Compile reservation reports from accommodations reservations made for traveling public. • Maintain the cleanliness of the Welcome Center building interior. • Assist with special projects. • Plan, organize, and implement activities and events held at the Welcome Center. • Participate in Chamber of Commerce, tourism, and civic activities in the local community. • Serve as an official representative of the state. Description Benefits Questions Characteristics of Work See MSPB Careers for information regarding this classifications Minimum Qualifications Typically requires High School Diploma or equivalent and 0-1 year of experience. Health/Prescription InsuranceEligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either single or family coverage with affordable co-payments. More detail can be found at Know Your Benefits. Wellness BenefitsEmployees are eligible for a wellness and health promotion program. This plan provides annual benefits for certain services with first-dollar coverage with no deductible. Life InsuranceAll eligible employees receive an actual term life insurance policy upon employment. The policy coverage is two times the employee's annual salary to a maximum of $100,000. More detail can be found at Life Insurance Choices. Optional InsurancesMany agencies offer discounted premiums