Senior Business Analyst

Job Description

Job Description:
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations - helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com

DXC Vietnam

has been recognized as one of the "
Best Companies to Work for in Asia 2025
" by HR Asia Magazine, highlighting its exceptional HR practices and 3
1
-year legacy in the country. The company also earned the special "
Most Caring Company Award" in 2025

for prioritizing employee well-being and fostering a supportive, inclusive workplace culture
.

The Senior Business Analyst acts as the primary liaison between Business, Domain and Technology teams to analyse business needs and translate them into effective solutions. This role is responsible for eliciting, analysing and documenting business requirements, maximising business value, and ensuring alignment between product features, customer needs and organisational objectives. The incumbent works closely with Product Owners, Agile delivery teams and stakeholders in a complex financial services environment.
Job Responsibilities
Serve as the primary interface between Business, Domain, Product Owners and Technology teams.
Analyse current-state (As-Is) business processes and define future-state (To-Be) processes.
Elicit, analyse and document business requirements for new initiatives and changes to existing systems and processes.
Capture and groom requirements into Features, Epics, User Stories and Tasks, including identifying dependencies.
Work closely with the Product Owner to prioritise and refine the team backlog, including estimation and decision-making.
Participate in and lead Agile ceremonies such as backlog refinement, sprint planning, story elaboration sessions and workshops.
Collaborate with Solution Architects, Designers, Developers, Engineers and UX teams to clarify and socialise requirements through progressive elaboration.
Ensure delivery teams clearly understand the value and intent of each user story being delivered.
Perform various forms of analysis, including scenario, data, gap, change and impact analysis.
Develop and maintain business artefacts such as:
High-level and detailed business requirements
Process maps and workflows
Data models, business rules and target operating models
Conduct Business Impact Assessments to support organisational change.
Support User Acceptance Testing (UAT) and Business Verification Testing.
Assist with implementation of backlog items and ensure alignment with defined business outcomes.
Maintain a strong customer and stakeholder focus throughout all analysis activities.
Proactively manage risks, ensuring adherence to policies, controls, compliance requirements, processes and procedures.
Job Requirements
Experience
Minimum
10 years' experience
as a
Senior Digital Business Analyst
.
Strong understanding of
financial products, processes and systems
.
Extensive experience in
Customer Onboarding, AML and Financial Crime (FinCrime)
.
Significant experience working in an
Agile delivery environment
, with familiarity with Human-Centred Design (HCD) practices.
Proven ability to translate product vision into a structured backlog of features, epics and user stories.
Extensive experience leading workshops with cross-functional Business and IT teams across discovery, delivery and operational phases.
Ability to quickly understand technical architectures and how systems deliver business requirements.
Demonstrated ability to build strong, collaborative relationships with key stakeholders.
Strong analytical skills with evidence-based decision making.
Comfortable working in ambiguous and complex environments.
Skills & Capabilities
Strong English communication skills
, both written and verbal, with the ability to clearly articulate complex ideas to technical and non-technical stakeholders.
Strong accountability and ownership mindset.
Excellent communication and collaboration skills.
Customer-focused approach to analysis and solution design.
Strong problem-solving and critical thinking skills.
Effective planning and prioritisation skills.
High adaptability in fast-paced, changing environments.
Workshop facilitation and stakeholder engagement skills.
Experience in complex delivery environments.
Knowledge of
API design
is an advantage.
Qualifications
Tertiary qualification in Business or a related discipline.
Postgraduate qualifications are preferred.
Employee Benefits and Perks

At DXC Vietnam, we follow a people
‑
first philosophy, offering competitive compensation and comprehensive benefits that support your professional growth and personal well
‑
being.

Attractive and competitive salary package

Full salary
‑
based contributions to Social Insurance, Health Insurance, and Unemployment Insurance

in accordance with

Vietnamese law

13th
‑
month salary (guaranteed)

Generous leave policy: 12 annual leave days, 6 personal leave days, 1 volunteer leave day, plus sick leave, maternity/
paternity leave
, and childcare leave.

Premium Healthcare Insurance (1+1) for employees and dependents

Employee Assistance Program (EAP) with confidential 1:1 consultation for physical and mental well
‑
being

to support

you and your family

Access to the Well
‑
being Hub covering health, mental wellness, and financial planning

Extensive resources to support your onboarding and continual development including DXC University

and sponsorship for professional certification exams
.

DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition

Opportunities to work on global projects, collaborate with international teams, and explore overseas assignments or relocation

Special allowances and gifts (English/Japanese language allowance, wedding gifts, newborn gifts, etc.)

Remote work support with a company
‑
provided laptop

Annual team activities and company events

A collaborative, inclusive, and international working environment that promotes knowledge sharing and continuous growth

How to Apply & Our Commitment to You

If you would like to be part of a culture that drives innovation, delivers results, rewards performance, and encourages ideas, please click

"Apply Now"

to

submit

your resume.

In return, we are committed to providing a hiring experience that is transparent, fair, and engaging. Interviews and onboarding are conducted online as part of DXC's

virtual
‑
first

approach to work.

Equal Opportunity Employer

DXC Technology is proud to be an Equal Opportunity Employer. We welcome applicants from all backgrounds and celebrate diversity as a source of strength. We believe in bringing your whole self to work, and our company grows only when our people grow.

Reasonable accommodation for qualified candidates may be made

in accordance with

the DXC Accommodation Policy, including support for individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available

here
.