Senior Analyst (HRIS) – Human Resources Department

Job Description

The Human Resources Department recognizes that our employees are the driving force behind the City of San José. Our success depends on cultivating a dynamic, engaged, and high-performing workforce. We are committed to attracting top talent, fostering opportunities for professional growth, and supporting a workplace that prioritizes health, safety, and overall wellness. By championing diversity, equity, and inclusion, we strive to create an environment where every employee feels valued, supported, and empowered to deliver exceptional service to our community.
The Human Resources Department is excited to announce an opportunity to join our dynamic Strategic Support Division as a full-time Senior Analyst!
In this highly impactful role, you'll work under the guidance of the HR Administrative Officer and the HR Executive Leadership Team to help shape and elevate the City of San José's Human Resources Information Systems (HRIS), currently powered by PeopleSoft. This is a collaborative, forward-thinking position that works across HR Employment, Benefits, Strategic Support, Finance-Payroll, the Office of Employee Relations (OER), and Information Technology (IT).

As our next Senior Analyst, you'll be a key problem-solver and system innovator-leading technical enhancements, testing upgrades, implementing new functionality, configuring system changes, and conducting the analysis needed to support recruitment, benefits and compensation, and performance management. You will also ensure that union-negotiated changes and payroll updates are accurately implemented within PeopleSoft.

With HR's growing focus on data-driven decision-making, this position plays a pivotal role in understanding PeopleSoft tables and system architecture to ensure our reporting-whether internal dashboards or citywide datasets-is complete, accurate, and reliable.
You'll also dive into the critical connection between NeoGov (the City's Applicant Tracking System and future Learning Management System) and PeopleSoft. Understanding how data flows between the two systems-and ensuring that information is pushed and pulled seamlessly-will be an important part of your portfolio.

This role works in close partnership with another Senior Analyst within the Strategic Support HRIS team, providing cross-training and backup to ensure continuity across both sides of PeopleSoft's functionality.
If you enjoy solving complex problems, strengthening HR systems, and using data to drive organizational impact, this is your chance to make a meaningful difference in how the City supports its workforce.

Duties of the position may include:

•System configuration for Benefits Administration as related to change of benefits plans and/or providers, Memorandum of Agreement (MOA) changes, compliance, etc.

•System configuration on HRIS for Human Resources as related to pay, probation, hires, separations, MOA changes.

•Work with and coordinate efforts with Payroll and I.T. related to administration of leaves of absences (Vacation, Executive, Personal, Sick, FMLA/CFRA, etc.)

•Time & Labor: Coordinate with Payroll on changes to Time and Labor Workgroups and Time Reporter configuration due to MOA changes, or new/deleted job classifications.

•Benefits Provider Implementation: In coordination with IT, lead the technical and operational implementation of new benefit providers, ensuring proper system setup, testing, and integration of electronic data interchanges (EDI).

•Provide analysis and support by researching and resolving HRIS problems, unexpected results, and process errors.

•Monitor and update HRIS system settings and configurations to ensure compliance with Federal, State, and City regulations.

•Work with benefits providers, I.T. Staff, and HR Staff to establish and maintain electronic data interchanges, including support of employee and manager self-service functions.

•Lead HR effort for HRIS system upgrades, including testing and post-implementation communication and monitoring.

•HR Representative for necessary meetings with IT, OER, HR, Finance and with the HRIS software contractors.

•Create/maintain HRIS Software queries and reports- often requiring SQL coding.

•Run and Maintain Standing Reports / Ad-hoc queries, as required.

•Generate interface and check/correct data for upload for required compliance reporting, including but not limited to Affordable Care Act, Department of Justice, and Equal Employment Opportunity Commission, as required.

•Lead in data projects related to PeopleSoft, NeoGov, and PowerBI for the Department.

•Lead and support with HR's Fiscal and Calendar year-end tasks.

•Support or lead the HR Divisions with improvement and automation projects, liaising between HR, Payroll, and IT/Consultants.

•Supporting Human Resources Department equity and inclusion efforts.

•Other duties as assigned.

Education and Experience
A Bachelor's Degree from an accredited college or university and four (4) years of increasingly responsible experience in general management/administrative analytic work in the areas of budget, finance, grant administration, organizational analysis, general administration, human resources, or related field in general analytical work.

Acceptable Substitution
One (1) year of additional education above the Bachelor's Degree level may be substituted for one (1) year of the required management/administrative analytic work.
The ideal candidate will possess the following competencies, as demonstrated in past and current employment history.
Basic Competencies:

Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical
principles and practices, Citywide and departmental procedures/policies and federal and
state rules and regulations.

Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts.

Computer Skill s - Experienced with common business computer applications including but not limited to:
MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.

Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach.

Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions.

Fiscal Management - Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements.

Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.

Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction.

Planning - Acts to align own unit's goals with the strategic direction of the organization; defines tasks and milestones to achieve objectives, while ensuring the optimal use of resources to meet those objectives.

Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.

Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness.

Selection Process
The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only candidates whose backgrounds best match the position with be invited to proceed in the selection process.

Next steps may include one or more interviews-each designed to give you an opportunity to showcase your expertise. You may also be asked to complete a practical or written exercise so we can see your skills in action.

We look forward to learning more about what you can bring to the team!