Real Time Information Center (RTIC) Analyst

Job Description

The City of Rochester welcomes applications for
Real Time Information Center (RTIC) Analyst
Rochester Police Department

The City of Rochester is committed to a community where all members feel a sense of belonging. We commit to recognizing the diversity of our community members, listening to ALL voices and providing equitable services to create an inclusive place to live, play and work.

We believe EQUITY should be at the center of all our work. We strive to represent our community in our teammates, as we know that diverse and inclusive teams are more innovative, and have an empowering impact on the work, progress and culture of our community.

It takes us all working together

Nature of Work
The Real Time Information Center (RTIC) Analyst provides real-time operational intelligence and analytical support to the Police Department by monitoring operational systems, information-sharing platforms, surveillance technologies, and public safety databases. This position enhances officer safety, situational awareness, and operational effectiveness by collecting, analyzing, integrating, and disseminating information during active incidents, critical events, and ongoing investigations.
Responsibilities include monitoring real-time information systems; providing tactical and operational analysis and intelligence, supporting field personnel during calls for service, coordinating and conducting unmanned aircraft system (UAS) operations in accordance with FAA regulations and department policy; integrating information from multiple public safety systems; identifying crime patterns and trends, and providing actionable intelligence to support field operations, investigations and command staff.
The position reports to the Police Systems & Analytics Supervisor.

Distinguishing Characteristics
This professional analytical position serves as a critical operational resource by providing real-time intelligence and information support to sworn personnel and command staff. Work requires the ability to rapidly collect, evaluate, analyze, and communicate information from multiple systems and sources during dynamic operational situations while maintaining accuracy and confidentiality.

Work schedule - This position may require working evenings, nights and weekends depending on organizational need. Pay - Starting salary is $85,632 to $100,743 per year, depending on qualifications, with advancement to $125,929.
Two open positions - One full-time and one half-time position are open for applications.
Benefits - This position is eligible for benefits offered by the City of Rochester. Please check out the benefits tab at the top of the page for more details.
To have your application considered for the first round of interviews, please apply by Wednesday, September 2, 2026, at 11:59 PM CST. Applications will be accepted until the position is filled.

The City of Rochester will not sponsor or transfer visas for this position including F1 OPT STEM.
The work below is representative of the scope of work performed within this job classification. Individual job duties will vary based on work assignment or location.

*Provide real-time operational intelligence support.

• Monitor police radio communications, computer-aided dispatch (CAD) systems, video systems, and information-sharing platforms.

• Gather, analyze, and disseminate real-time information to support officers during calls for service, critical incidents, and special events.

• Provide situational awareness updates to field personnel and command staff.

• Monitor emerging incidents and identify information relevant to officer safety and operational effectiveness.

*Provide Tactical Aerial and Real-Time Operational Support

• Operate department unmanned aircraft systems (UAS) in support of public safety operations in accordance with FAA regulations, state law, and department policy.

• Deploy UAS during critical incidents, search operations, disaster response, traffic management, perimeter security, and special events.

• Coordinate aerial intelligence and live video feeds with responding officers, supervisors, and command staff.

• Maintain flight records, equipment documentation, and operational logs.

• Assist in evaluating UAS operations and recommend improvements to department drone capabilities.

• Provide technical guidance and operational direction to RTIC Drone Assistants during assigned operations.

*Integrate and analyze information from multiple data sources.

• Access and analyze information from records management systems, criminal justice databases, automatic license plate reader systems, camera systems, and other authorized information sources.

• Correlate information from multiple systems to identify suspects, vehicles, locations, and criminal activity.

• Develop actionable intelligence products to support field operations and investigations.

• Ensure information is collected, maintained, and disseminated in accordance with applicable laws and policies.

*Support tactical and investigative operations.

• Provide operational intelligence support during major incidents, criminal investigations, and planned enforcement activities.

• Assist in identifying crime patterns, trends, and emerging public safety concerns.

• Conduct research and prepare analytical summaries for department personnel.

• Support information-sharing efforts with internal and external partners.

*Support operational analytics and reporting.

• Collect and analyze operational data.

• Assist with development of reports, dashboards, and performance measures.

• Prepare analytical reports and presentations.

• Identify trends and opportunities to improve operational effectiveness.

Support RTIC technology and operational systems.

• Assist with operation and utilization of RTIC technologies and information-sharing platforms.

• Participate in testing, implementation, and enhancement of RTIC-related systems.

• Recommend improvements to operational workflows and information-sharing processes.

• Maintain awareness of emerging technologies and best practices related to real-time crime centers.

Perform other duties as assigned or necessary.

*ESSENTIAL FUNCTIONS
Education and Experience
Bachelor's degree in Criminal Justice, Public Administration, Data Analytics, Information Systems, Intelligence Studies, Geography, Social Sciences, or closely related field and two (2) years of professional experience in crime analysis, intelligence analysis, public safety operations, operational analysis, research, or related analytical work;
OR
An equivalent combination of education, training, and experience sufficient to successfully perform the essential duties of the position.

Licenses and Certifications
Valid Driver's License
FAA Part 107 Certification (must obtain within 30 days of hire date)

Desirable Qualifications

• Current FAA Part 107 Remote Pilot Certification.

• Experience operating unmanned aircraft systems in a public safety, emergency management, military, or commercial environment

• Experience supporting law enforcement, emergency communications, or public safety operations.

• Experience working in a Real Time Information Center (RTIC), Real Time Crime Center (RTCC), Intelligence Unit, Emergency Communications Center, or similar operational environment.

• Experience utilizing CAD, RMS, GIS, ALPR, Axon, Fusus, camera systems, or related public safety technologies and databases.

• Crime analysis or intelligence analysis training.

• State of Minnesota Justice Information Systems (MNJIS) certification.

• Criminal Justice Reporting Systems (CJRS) certification.

Knowledge of:

• FAA regulations governing small, unmanned aircraft systems.

• Principles and practices of UAS operations in public safety.

• Public safety communications and emergency response operations.

• Principles and practices of crime analysis, intelligence analysis, and operational analysis.

• Public safety communications and emergency response operations.

• Criminal justice information systems and databases.

• Information gathering, evaluation, and dissemination techniques.

• Data privacy, criminal justice information security, and records management requirements.

• Principles of research, statistical analysis, and trend identification.

• Real-time information sharing technologies and operational support systems.

Skill in:

• Safely operating unmanned aircraft systems in accordance with FAA regulations and department policy.

• Integrating aerial intelligence into active incident response.

• Maintaining required UAS operational documentation and flight records.

• Collecting, analyzing, and interpreting information from multiple sources.

• Identifying patterns, trends, and relationships within complex data.

• Providing timely and accurate information in high-pressure environments.

• Preparing analytical reports, summaries, and presentations.

• Using public safety technology platforms and analytical tools.

• Communicating clearly with sworn and civilian personnel.

Ability to:

• Obtain and maintain FAA Part 107 Remote Pilot Certification.

• Safely pilot department unmanned aircraft systems under varying operational conditions.

• Evaluate rapidly evolving incidents and determine appropriate use of RTIC technologies and UAS resources.

• Exercise sound judgment while working under time-sensitive and rapidly changing operational conditions.

• Communicate accurate and timely information to sworn personnel and command staff during active incidents.

• Maintain accuracy while working under time-sensitive conditions.

• Prioritize competing information requests.

• Exercise sound judgment when handling confidential information.

• Communicate effectively both orally and in writing.

• Establish effective working relationships with department personnel and partner agencies.

PHYSICAL AND ENVIRONMENTAL CRITERIA
In compliance with the Americans with Disabilities Act, the following represents the physical and environmental demands for this position. The employee must be able to perform the essential functions with or without accommodation.
In consideration of the overall amount of physical effort required to perform this position, the work is best described as Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Physical demands that may be required continuously (2/3 or more of the time), frequently (1/3 to 2/3 of the time), and occasionally (up to 1/3 of the time) are noted below:
Frequent demands: Sitting and Fine Dexterity
Occasional demands: Pushing/Pulling, Kneeling, Crouching, Lifting, Handling, Reaching, Carrying, Standing, Walking
Sensory requirements necessary in the performance of the essential functions of this position include: sight, hearing, touch.
Environmental conditions that may exist in the performance of the essential functions of this job include: NONE (not substantially exposed to environmental conditions)