Program Manager IV

Job Description

PROGRAM MANAGER IV

Director of Program Integrity

Recruitment #26-005479-0021

Department

LABOR - Family and Medical Leave Insurance

Date Opened

8/7/2026 4:00:00 PM

Filing Deadline

8/21/2026 5:00:00 PM

Salary

$99,442.00 - $156,822.00/year

Employment Type

Full-Time

HR Analyst

Michael Deans

Work Location

Baltimore City

Telework Eligible

Yes

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Introduction

Maryland's
Family and Medical Leave Insurance (FAMLI) program is one of Maryland's most
significant new public benefit programs, providing workers with the financial
security to care for themselves and their loved ones during life's most
important moments. We're building something that will serve millions of
Marylanders for years to come - and we're looking for passionate, innovative
people who want to help shape its future. If you're energized by solving
complex problems, collaborating with talented colleagues, and making a lasting
public impact, we'd love to have you on our team.
FAMLI is seeking a Director of Program Integrity
to lead the program's fraud prevention efforts and safeguard the FAMLI Trust
Fund. As state benefit programs across the country are increasingly targeted by
sophisticated, international criminal elements, FAMLI's Program Integrity team
will be on the front lines of protecting this critical program's financial
health and sustainability. We need a leader with strong data analytical skills
to detect claim anomalies and identify fictitious employers to prevent claim
payments from ending up in the hands of malicious actors. The ideal candidate
will have knowledge of fraud prevention best practices from across the public
and private sectors who is up for the challenge of building an innovative and
effective fraud prevention operation from the ground up. If you're passionate
about making a meaningful impact and are eager to join a government team that
moves at the speed of a startup, this may be the career-defining job you've
been looking for.

GRADE

Grade 22

LOCATION OF POSITION

100 S. Charles Street
Baltimore, MD 21201

Main Purpose of Job

The Director of Program Integrity is responsible for leading Maryland's Family and Medical Leave Insurance (FAMLI) program's efforts to prevent, detect, investigate, and correct fraud, waste, and abuse across the program, and ensure the solvency and integrity of the Trust Fund. This position oversees strategic planning, data analytics, and cross-functional coordination as it relates to fraud prevention activity to ensure compliance with State and federal regulations, and protect public resources. The Director will design policies to strengthen internal controls, lead data analysis and investigations, and collaborate with legal, IT, operations and enforcement partners to support accountability and program excellence. Additionally, the Director will engage with stakeholders across the Department, the State, and external partners (such as financial institutions and other states) to identify systemic vulnerabilities and strengthen cross-boundary fraud protections. By proactively implementing effective fraud prevention measures, the Director of Program Integrity plays a crucial role in protecting and supporting the FAMLI program's long-term financial security, ensuring that Marylanders can continue to benefit from paid leave. The Director is responsible for budget, staffing, and resource planning, including establishing program integrity units focused on data and trend analysis, and investigations and enforcement.

POSITION DUTIES

Duties of this position
include but are not limited to:

Establish
and oversee the Program Integrity directorate, including staffing, policies,
processes, procurement of digital tools, and collaborative work with other
directorates within FAMLI.

Supervise
a team of Program Integrity data analysts, investigators, and other integrity
professionals who analyze data and trends to detect and catch fraud attempts
before they occur.

Develop
data analytics workflows, systems, tools, and procedures to identify, prevent,
and investigate ongoing fraudulent activity.

Maintain
a repository of fraud bad actors and coordinate identified fraud risks with
other known bad actor lists and government entities.

Oversee
fraud investigations and enforcement activities.

Continuously
improve outcomes by updating knowledge of regulations, laws, and best practices
related to fraud prevention.

Implement new techniques and strategies to stay
in front of the ever changing fraud landscape.

MINIMUM QUALIFICATIONS

Education:

Possession of a Bachelor's degree from an accredited college
or university in Business Management, Public Administration/Management,
Statistics, Mathematics, Data Science, Finance, Accounting, Criminal Justice,
Computer Science or other related degree.

Experience:

Seven (7) years of progressively
responsible experience in fraud prevention, fraud risk management, data
analysis, or a related field, including at least three (3) years supervising
others.
Strong analytical skills with
experience in data visualization platforms.
Expertise in using fraud detection
tools, identity proofing and identity verification systems, and data analytics
platforms.
Knowledge of fraud schemes, including synthetic
identities, phishing, and cyberthreats.

DESIRED OR PREFERRED QUALIFICATIONS

Direct
experience with fraud analytics, cybersecurity, digital identity management.

Experience
researching, evaluating, choosing, and implementing technology solutions,
especially with respect to fraud detection tools, identity proofing and
identity verification systems, data analytics platforms.

Possession
of Certified Fraud Examiner (CFE) or comparable certification.

Experience managing or executing complex data
analytics, extracting and manipulating data.

SPECIAL REQUIREMENTS

All candidates are
subject to a background check against files maintained by the Division of
Unemployment Insurance (Labor/DUI) to determine whether any monies are owed
to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any
unpaid debt may have an impact on whether or not a candidate is offered
employment.

SELECTION PROCESS

All
information concerning the qualifications, including any required documentation
(diploma, transcript, certificate, etc.) must be submitted and received by the
closing date. Information submitted after this date will not be considered.
Applications that meet minimum and/or selective qualifications will be referred
to the hiring unit for interview selection. Units will select those candidates
most closely demonstrating the qualifications for the interview.
A resume and cover letter are strongly
encouraged for this position. Please upload one Word or PDF file that includes your combined cover
letter and resume using the "Transcript" upload function, or via the JobAps
"Other" tab.

EXAMINATION PROCESS

The
assessment may consist of a rating of your education, training, and experience
related to the requirements of the position. It is important that you provide
complete and accurate information on your application.

BENEFITS

This is a full-time, permanent position and eligible for full State benefits, which include:

Flexible hours and hybrid teleworking
Paid holidays 12-13 per year
Generous paid leave package (annual, sick, personal and compensatory leave)
State Pension ("defined benefit" plan)
Tax-deferred supplemental retirement savings plans (401(k) and 457)
Comprehensive, subsidized health, dental and prescription plans with little to no deductibles, free generic prescriptions, and free preventative health services
Flexible Spending Account plans for Health Care and Daycare
State Employees Credit Union

To Learn more, please click this link:

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

The online application is STRONGLY preferred. A resume and cover letter are strongly encouraged for this position. Please upload a Word or PDF file that includes your combined cover letter and resume via JobAps "Other" tab. However, if you are unable to apply online, or having difficulty with your login or password, please contact DBM's Helpdesk directly at (410) 767- 4850 (8:00 AM to 5:00 PM daily, except for holidays and weekends). After business hours, please submit an email request to Application.Help@maryland.gov.

U.S. Military Veterans may qualify for additional bonus points towards certification. Any job offer will be contingent on the candidate providing a U.S. Military form DD 214 verifying honorable discharge from service prior to starting employment (and may be requested prior to interview). Permanent State employees do not need to submit proof of Veterans' status. If you encounter difficulty attaching required or optional documentation, you may contact Michael Deans via email to michael.deans2@maryland.gov. Please be sure to include your name, identification number (Easy ID#) and job announcement number on any documentation to ensure timely processing.

PLEASE DO NOT FAX OR EMAIL UNSOLICITED DOCUMENTATION
Completed applications, required documentation, and any required addendums may be mailed to:

Maryland Department of Labor / Office of Administration Attn:

Michael Deans, Recruitment ID 26-005479-0021
100 S. Charles Street, 5th Floor Baltimore, MD 21201

Maryland State Application Form

Maryland Department of Labor, Licensing and Regulation is an equal opportunity employer. It is the policy of MD Labor that all persons have equal opportunity and access to employment opportunities, services, and facilities without regard to race, religion, color, sex, age, national origin or ancestry, marital status, parental status, sexual orientation, disability or veteran status.

Click on a link below to apply for this position:

Fill out the
Supplemental Questionnaire and
Application NOW using the Internet.

Apply Online

View and print the Supplemental Questionnaire.
This recruitment requires completion of a supplemental questionnaire.

Requirements

MINIMUM QUALIFICATIONS

Education:

Possession of a Bachelor's degree from an accredited college
or university in Business Management, Public Administration/Management,
Statistics, Mathematics, Data Science, Finance, Accounting, Criminal Justice,
Computer Science or other related degree.

Experience:

Seven (7) years of progressively
responsible experience in fraud prevention, fraud risk management, data
analysis, or a related field, including at least three (3) years supervising
others.
Strong analytical skills with
experience in data visualization platforms.
Expertise in using fraud detection
tools, identity proofing and identity verification systems, and data analytics
platforms.
Knowledge of fraud schemes, including synthetic
identities, phishing, and cyberthreats.

DESIRED OR PREFERRED QUALIFICATIONS

Direct
experience with fraud analytics, cybersecurity, digital identity management.

Experience
researching, evaluating, choosing, and implementing technology solutions,
especially with respect to fraud detection tools, identity proofing and
identity verification systems, data analytics platforms.

Possession
of Certified Fraud Examiner (CFE) or comparable certification.

Experience managing or executing complex data
analytics, extracting and manipulating data.

SPECIAL REQUIREMENTS

All candidates are
subject to a background check against files maintained by the Division of
Unemployment Insurance (Labor/DUI) to determine whether any monies are owed
to Labor/DUI as a result of unemployment insurance overpayment/fraud. Any
unpaid debt may have an impact on whether or not a candidate is offered
employment.

SELECTION PROCESS

All
information concerning the qualifications, including any required documentation
(diploma, transcript, certificate, etc.) must be submitted and received by the
closing date. Information submitted after this date will not be considered.