Patient Care Coordinator - Norristown State Hospital

Job Description

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Patient Care Coordinator - Norristown State Hospital

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Patient Care Coordinator - Norristown State Hospital

Salary

$67,736.00 - $102,905.00 Annually

Location

Montgomery County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-40974-39310

Department

Department of Human Services

Division

HS Norristown St Hosp

Opening Date

01/26/2026

Closing Date

2/8/2026 11:59 PM Eastern

Job Code

39310

Position Number

00250453

Union

OPEIU Healthcare Pennsylvania

Bargaining Unit

P5

Pay Group

ST08

Bureau / Division Code

00210671

Bureau / Division

Norristown State Hospital

Worksite Address

1415 Sterigere Street

City

Norristown, Pennsylvania

Zip Code

19401

Contact Name

Talent Management Division

Contact Email

ra-oahhsintakesec@pa.gov

Description

Benefits

Questions

THE POSITION
Are you ready to make an impact where it matters most? The Department of Human Services is looking for a dedicated Patient Care Coordinator to join our vital Utilization Review Program at Norristown State Hospital. If you have a strong work ethic and possess the keen observational skills and decisive judgement needed to navigate complex health care environments, we want to hear from you!
DESCRIPTION OF WORK
As a Patient Care Coordinator, you will play a vital role in managing the continuity and quality of inpatient care. Your primary responsibility involves the timely monitoring of admissions and continued stays within the electronic health record (EHR) to ensure that ongoing hospitalization remains medically appropriate. To maintain clinical integrity, you will conduct rigorous quality reviews of active patient records, evaluating the documentation from all treatment team members for both frequency and content quality. All work must align strictly with the hospital's utilization review (UR) plan, as well as federal and state regulations, Medicare standards, and internal policies. In this role, you are responsible for assigning and certifying appropriate lengths of stay based on medical necessity. You will be expected to generate and distribute EHR feedback to the relevant departments while monitoring any necessary follow-through. For complex or questionable cases regarding admissions or extended stays, you will escalate the matter to the UR Advisor. Beyond daily monitoring, you will take a leadership role by chairing or co-chairing the UR Committee meetings, where you will provide supportive data and recommendations on case disposition. Furthermore, you will act as a key liaison for insurance and financial compliance. Your work will include coordinating managed Medicare pre-certification reviews and performing concurrent reviews to secure continued stay approvals for billing purposes. Your will also collaborate closely with physicals and social workers to organize the documentation required for Medicaid applications. Finally, you will be responsible for preparing and presenting essential reports for the Performance Improvement Council and the UR Committee to drive institutional excellence.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:Full-time employment, 37.5 hours per weekWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. This may change based on operational needs.Trav