Parole And Probation Agent I

Job Description

PAROLE AND PROBATION AGENT I

Recruitment #26-000674-0001

Department

DPSCS DPP East Region

Date Opened

6/10/2026 10:00:00 AM

Filing Deadline

Open/Continuous

Salary

$55,710.00 - $87,867.00/year

Employment Type

Full-Time

HR Analyst

Nattlie Muckerson

Work Location

Allegany

Anne Arundel

Baltimore City

Baltimore County

Calvert

Caroline

Carroll

Cecil

Charles

Dorchester

Frederick

Garrett

Harford

Howard

Kent

Montgomery

Prince George's

Queen Anne's

Somerset

St. Mary's

Talbot

Washington County

Wicomico

Worcester

Telework Eligible

Yes

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Introduction

If you are looking for an exciting career with great benefits, pension, generous leave, competitive salary, and the opportunity for advancement and professional growth, apply to join the DPSCS team today!
The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12,000 employees and a budget of more than $1 billion. In order to fulfill our mission of promoting safety, we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.
As a member of the DPSCS team, you can have a fulfilling career, while also enjoying a wide range of benefits such as medical and dental coverage, paid time off (i.e. vacation, sick leave), becoming vested in the State pension, supplemental retirement options, and even joining the Maryland State Employees Credit Union.

GRADE

ASTD13

LOCATION OF POSITION

STATEWIDE

Positions are located throughout the State of Maryland. Therefore, the resulting eligible list will be used to fill current and future vacancies. When completing application, please select all locations in which you are willing to work.

POSITION DUTIES

College degree/transcripts showing 30 credit hours in the
social, behavioral or correctional sciences must be submitted at the time of
application to be considered.
The main purpose of this position is making
Maryland safer through proactive community supervision of supervised
individuals utilizing a strategy that focuses on criminogenic needs. This
includes investigating and reporting, testing and referring individuals under
supervision, identifying and partnering with community resources, informing and
supporting victims of crime and collecting ordered monies. Provides ongoing
supervision of supervised individuals through regular check‑ins, home visits,
and community contacts, ensuring compliance with program expectations and
continuity of services.
Key Responsibilities:

Communicates in person, by telephone, or by written
correspondence with supervised individuals and others, using motivational
interviewing techniques in a variety of settings during the supervision period.
Creates and uses a comprehensive supervision case plan that outlines the
strategies, interventions, sanctions, incentives and services and available
resources to produce a successful outcome.
Contacts shall be made in accordance
with evidence-based strategies in accordance with Agency policy and procedures;
analyze, interpret and assess case information to assess supervised individuals
risk, stages of change, and identify criminogenic needs.
Uses tools, to include
Global Positioning System (GPS) monitoring, along with training and experience,
to ensure compliance with conditions of supervision and/or to maintain the
supervised individual in the community, minimizing risk to the public.
Participates in training programs required by the Maryland Police and
Correctional Training Commission to maintain Parole and Probation Agent
certification. Investigative requirements include gathering all relevant and
required information, documenting all interviews and contacts, assessing the
supervised individual's risk to public safety and needs for a successful
integration into the community, providing a timely assessment of the individual
to the requesting authority, and making an appropriate recommendation in
accordance with evidence-based practices, agency policies and procedures.
Creates and maintains an official record to document case activity on
supervised individuals, including those managed through Interstate Compact
Offender Tracking System (ICOTS) according to Agency policies and procedures
and using available technology. Produces documents to communicate information regarding
supervised individuals to the courts, Parole Commission or related agencies,
and to recommend appropriate action.
Attends hearings in various courts or
correctional institutions throughout the State in order to visually identify
supervised individuals, to produce documents, to testify from official records
regarding supervised individuals, and make sentencing recommendations to the
courts and Parole Commission.
Obtains samples (breath/mouth/saliva, urine,
etc.) from supervised individuals and/or test results to detect use of alcohol
and/or drugs to ensure compliance with conditions of supervision. Assesses
progress in reaching the goals of the supervision case plan.
Demonstrates the
ability to successfully complete various assignments to meet the changing needs
of the agency or unit, such as identifying community resources, handling
general office assignments in the absence of others, or as directed by the
supervisor.
Demonstrates responsiveness to victims and sensitivity to their
needs and concerns. Assists in identifying resources available to victims. Work
involves special physical demands such as lifting 50 pounds or more, climbing
ladders, etc.

Work Conditions:

Exposure to uncomfortable or unpleasant surroundings.
Exposure to hazardous conditions which may result injury.
Use of protective equipment such as goggles, gloves, mask, etc.

***Employees must pass annual recertification, which includes the
physical demands required for self-defensive tactics. Should an employee need
to deploy such tactics in self-defense, the physical demands of doing so are
expected.

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university with 30 credits in the social, behavioral or correctional sciences.
Experience: None.
Notes:
1. Candidates may substitute one year of specialized experience counseling, investigating or supervising persons on parole or probation for the 30 semester credit hours in the social, behavioral or correctional sciences.
2. Candidates may substitute graduate level education at an accredited college or university in the social, behavioral or correctional sciences for one year of the required experience at a rate of 30 credits for one year of experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.
1. A bachelor's Degree in Criminal Justice, Psychology, Sociology or Social Work
2. Experience with Windows-based Applications (e.g., Microsoft Word, Excel,) virtual communication tools (e.g., Zoom, Google Suite, and Microsoft Teams) and other technologies that support case management and organizational tasks.
3. Must be willing to provide direct interaction with supervised individuals across multiple environments, including office settings, community-based locations, and home visits.

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in these classifications may be assigned duties that require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SPECIAL REQUIREMENTS

1. Employees in this classification are subject to call-in 24 hours a day and, therefore, will be required to provide a telephone number at which they can be reached.
2. Candidates must meet all selection standards as set forth in the Code of Maryland Regulations by the Maryland Correctional Training Commission. Candidates who receive a probationary appointment must satisfactorily complete a prescribed training program prior to permanent appointment. Selection standards of the Correctional Training Commission may be obtained from the Maryland Department of Public Safety and Correctional Services, Suite 309, 6776 Reisterstown Road, Baltimore Maryland 21215.

SELECTION PROCESS

Please make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing date. We will not consider information submitted after this date. Successful candidates will be ranked as Best Qualified, Better Qualified, or Qualified and placed on the eligible (employment) list for at least one year.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position.

BENEFITS

STATE OF MARYLAND BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However, if you are unable to apply online, the paper application and supplemental questionnaire may be emailed to Nattlie.Muckerson@maryland.gov. Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information, the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload, please email the requested information to Nattlie.Muckerson@mayland.gov referencing the recruitment number in the subject line. Only additional materials that are requested will be accepted f

Requirements

MINIMUM QUALIFICATIONS

Education: A Bachelor's degree from an accredited college or university with 30 credits in the social, behavioral or correctional sciences.
Experience: None.
Notes:
1. Candidates may substitute one year of specialized experience counseling, investigating or supervising persons on parole or probation for the 30 semester credit hours in the social, behavioral or correctional sciences.
2. Candidates may substitute graduate level education at an accredited college or university in the social, behavioral or correctional sciences for one year of the required experience at a rate of 30 credits for one year of experience.

DESIRED OR PREFERRED QUALIFICATIONS

Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your