Medical Assistant (1.0 FTE), Ambulatory EMT (1.0 FTE), or LPN (0.9 FTE) - Same Day Clinic

Job Description

Medical Assistant (1.0 FTE), Ambulatory EMT (1.0 FTE), or LPN (0.9 FTE) - Same Day Clinic

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260593
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Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc., a subsidiary corporation of Hennepin County.
Equal Employment Opportunities:
We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

JOB DETAILS
Department: Same Day Clinic
FTE: 1.0 (80 hours per pay period)
Workdays: Monday - Friday
Shift(s): Days
Shift Length: 8 hours
Location: In-Person
Purpose of this position:
Medical Assistant
- Under the direction/ delegation of a physician(s) or other clinical care team members, the Medical Assistant contributes to the health and well-being of patients by providing quality and competent patient & family centered care/ services that meet HCMC and departmental standards.
Ambulatory EMT -
Under general supervision, the Ambulatory EMT performs a wide variety of medical and clinic support functions. The Ambulatory EMT assists with indirect and direct patient care and performs specialized medical procedures of a routine nature as determined by established Policies, Procedures and Clinical Protocols within an Ambulatory setting.
Licensed Practical Nurse -
With the context of the Hennepin County Medical Center Relationship-Based Care Practice Model, under the direction of providers and/or the registered nurse, the Licensed Practical Nurse assists providers in the delivery of care and performs nursing functions within the LPN scope of practice.
RESPONSIBILITIES - Medical Assistant
Perform assigned clinical tasks under the direction of a physician or other providers including: administer medications, injections, and immunizations, spirometry, tympanometry, apply minor dressings and splints, connect patients to portable monitors e.g. pulse oximetry, nebulization, glucose monitoring, and urethral catheterization and other clinical duties as delegated within the Medical Assistant scope of practice
Set up for and provide direct assistance to physicians and other licensed care providers with medical examinations and procedures including: colposcopy, flex sigmoidoscopy, minor surgery
Perform specimen collection including: blood draws, sputum samples and urine samples
Perform hearing and vision screens and developmental testing
Review patient information as required by the rooming process and competently enter information into the patient medical record
Perform basic patient care activities including: place patients in rooms, take and chart vital signs
Performs other duties as assigned
RESPONSIBILITIES - Ambulatory EMT
Performs direct patient care tasks after training and competency validation are complete. Direct patient care tasks include but are not limited to the following:
Provides care appropriate to condition and age of the patient, including pediatric, geriatric and general population
Obtains and documents patient's reason for visit, vital signs including height and weight, patient screening questions, review allergies, and review medications
Performs a variety of screening related to patient care including but not limited to vision, hearing, developmental, and pain and records information in to the patient's medical record
Sets up and prepares patient for examination and/or procedure along with providing direct assistance to LIP
Administers immunizations and medications within scope and under orders and direction from an LIP
Collects, labels and processes specimens (e.g. phlebotomy, urinalysis, swabs) using appropriate technique recording information into the patient's medical record as indicated
Assists nurse or LIP with procedures including those requiring sterile and clean technique
Uses universal blood and body fluid precautions at all times and personal protective equipment as needed
Documents and reports patient observations, care and outcomes of interventions in the electronic health record (EHR)
Follows appropriate documentation procedure on paper for approved department specific procedures
Engages and facilitate with other departments as appropriate to provide for an interdisciplinary approach to the patient's needs
Activates emergency response and/or initiates Basic Life Support when appropriate
Provides standardized instruction based on written materials. Refer patients that require further teaching to a nurse or LIP
Performs other duties as assigned
Indirect patient care/clinic tasks include but are not limited to the following:
Promotes patient welfare and independence by communicating through words and actions and understanding of patients' reactions to the healthcare environment
Maintains stock of medications and immunizations as assigned
Maintains a clean, functional environment including cleaning and disinfecting of equipment and exam rooms
Ensures equipment is operable and follows established procedures to remove equipment out of service for inspection
Completes the pre-cleaning of scopes and instruments as applicable to department
Performs and records calibration/monitoring requirements as assigned
Stocks rooms according to written standard work. Procures equipment and supplies as indicated for the department
Performs limited registration and scheduling tasks in clinics and/or contact Connection Center to do phone registration and scheduling
Attends department daily huddles, meetings, in-services and appropriate work-related education programs
Assists team with delegated in-basket and care management duties
Performs other duties as assigned
RESPONSIBILITIES - Licensed Practical Nurse
Perform assigned clinical tasks under the direction of a provider or a registered nurse including: administer and dispense medications and immunizations
Contribute to the initial and ongoing assessment of patients
Obtain patient information and medical history including current medications, allergies, chief complaint, and immunization schedule
Perform basic patient care activities including taking and charting vital signs
Under the direction of a registered nurse, provide patient education from standardized teaching plans
Transcribe orders, maintain telephone communication, and call prescription refills as directed by providers
Perform other duties as assigned

QUALIFICATIONS - Medical Assistant
Minimum Qualifications:
Diploma or Associate's Degree from an accredited Medical Assistant school (Commission on Accreditation of Allied Health Education Programs or Accrediting Bureau of Health Education Schools) that includes a clinical externship or a formal medical services training program of the United States Armed Forces, as evidenced through educational transcripts
Preferred Qualifications:
Experience with EPIC and/or similar electronic health record
Proficient with Microsoft Office Software
6 months related experience or HHS externship
Possesses active certification by the AAMA, AMT, or NHA at time of hire
Bilingual in English and at least one other language commonly spoken by HHS patients
Knowledge/ Skills/ Abilities:
Ability to perform specialized clinical tasks and procedures in alignment with HHS standards
Knowledge of medical terminology
Ability to effectively interview patients and collect information required to obtain medical history and to accurately register and/or schedule patients
Ability to work cohesively and respectfully with a diverse work force and patient population
Ability to prioritize, organize, and communicate with multidisciplinary staff
Basic computer knowledge
Ability to read and follow written instructions; understand and communicate verbal and written information
Ability to perform job duties that meet departmental performance expectations as well as HHS standards related to quality, accuracy, productivity, patient and family centered care, customer service, etc
License/Certifications:
Credentialed or Registered through AAMA, AMT, or NHA within thirteen (13) months of employment
Must have and maintain valid American Heart Association Basic Life Support for Health Care Providers certification or the ability to obtain this within the first three months of employment

QUALIFICATIONS - Ambulatory EMT
Minimum Education/ Work Experience:
Successful completion of an approved training program for EMT
Knowledge / Skills / Abilities:
Ability to perform specialized clinical tasks and procedures in alignment with HHS standards
Knowledge of medical terminology
Ability to effectively interview patients and collect information required to obtain medical history and to accurately register and/or schedule patients
Ability to work cohesively and respectfully with a diverse work force and patient population
Ability to prioritize, organize, and communicate with multidisciplinary staff
Basic computer knowledge
Ability to read and follow written instructions; understand and communicate verbal and written informati

Requirements

Minimum Qualifications:
Diploma or Associate's Degree from an accredited Medical Assistant school (Commission on Accreditation of Allied Health Education Programs or Accrediting Bureau of Health Education Schools) that includes a clinical externship or a formal medical services training program of the United States Armed Forces, as evidenced through educational transcripts