Fiscal Technician I (Central Office)

Job Description

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Fiscal Technician I who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.
This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Central Office, 400 Otarre Parkway Cayce, SC 29033.

As the Fiscal Technician I, working under general supervision of the Center Administrator, you will process all service information associated with billing to ensure maximum recovery of revenue for the Center.
Responsibilities for the Fiscal Technician I : Maximize center revenue by ensuring all claims are processed efficiently and within timely filing requirements. Manually key any claims that cannot be automatically uploaded for processing.
Resolve 3rd party payor denial/transfers within prescribed time frames. Research rejected claims and re-file with corrected information when appropriate.
Ensure that payments received from patients or payor sources are posted efficiently to the patient's account.
Assist clients with questions about their bill and setting up payment plans if appropriate. Respond to patient's questions about debt set off and update list as payments are made.
Complete all OMH required trainings and seeks opportunities to advance knowledge/skills related to job duties. Complete all SCOMH mandatory training in accordance with the required schedule.
Corporate Compliance - Ensure adherence to agency's Corporate Compliance Policies and Plan.

A high school diploma.
Additional Requirements Ability to sit for long periods of time.
Due to the possibility of travel, employee must have a valid SC driver's license and be able to operate a state vehicle.
Ability to lift 15lbs.
Bilingual abilities in English and Spanish (or another language) are a plus.
Post hire, employees must have:
Knowledge of principles and practices of accounting, auditing and bookkeeping.
Ability to engage with patients and provide exceptional customer service.
Position is essential and may be called back during a crisis/disaster/emergency.
The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.
Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:
Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
Retirement benefit choices * State Retirement Plan ( SCRS )
State Optional Retirement Program ( State ORP )

*Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.