EO & Rapid Response Representative
Department of Higher Education and Workforce Development
- Agency: Department of Higher Education and Workforce Development
- Location: St. Louis, MO
- Salary: $58,308.24
- Type: Full-Time Salaried
- Work arrangement: onsite
- Posted: 2026-05-26
Job Description
You will be joining a Department committed to a culture of TEAMWORK to accomplish our goals together, where we deliver excellence through COLLABORATION with partners and stakeholders, embody ACCOUNTABILITY through trust and professionalism, and embrace WORK-LIFE BALANCE by prioritizing respect, boundaries, and time. While working at DHEWD you will be helping to develop the workforce of the future! Join us as we pursue our vision of “Every Missourian empowered with the skills and education needed for success.”
Main Purpose/Focus of the Position:
The Equal Opportunity and Rapid Response Representative (EO/RR) serve two purposes for the Office of Workforce Development (OWD). This position’s primary role is the Local Equal Opportunity Officer which oversees the local workforce board’s nondiscrimination and equal opportunity program. This position is also responsible for helping employers and customers with reemployment services and guidance concerning staff reductions, layoffs or worksite closures within assigned regions.
This position will provide services within the St. Louis County and St. Louis City metropolitan area.
To perform this job successfully, an individual must be able to perform each essential function of the job with or without reasonable accommodation.
EO Officer role and duties
Monitoring and investigating the recipient's activities, and the activities of the entities that receive WIOA Title I-financial assistance to make sure that the recipient and its subrecipients are not violating their nondiscrimination and equal opportunity obligations under WIOA Title I and this part, which includes monitoring the collection of data required in this part to ensure compliance with the nondiscrimination and equal opportunity requirements of WIOA
Reviewing the recipient's written policies to make sure that those policies are nondiscriminatory
Ensuring the state’s complainant procedures are published within the local boards operation and their recipients along with tracking and investigating complaints filed against the workforce system
Conducting outreach and education about equal opportunity and nondiscrimination requirements on how an individual may file a complaint
Undergoing training to maintain competency of the EO Officer role
Implementing the Missouri nondiscrimination plan within the assigned workforce region
Perform other related work as assigned
Demonstrate regular and reliable attendance
Rapid Response Roles and Duties
Serves as liaison between the state economic development efforts and local Workforce Development Boards (WDBs)/Job Centers regarding workforce development services for the purpose of job retention
Serves as the Region's State Rapid Response Representative which includes setting up, coordinating and overseeing Employment Transition meetings and related activities
Participates in the local business retention, economic development, and other committees to assist on workforce initiatives
Participates in local business retention and other committees to assist with workforce initiatives as requested
Perform other related work as assigned
Demonstrate regular and reliable attendance
Beneficial education and/or work-related experience includes technical or professional experience in business, personnel, public administration, or closely related area, including military service.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found
here.
The State of Missouri is an equal opportunity employer.
DHEWDHR@dhewd.mo.gov