EEO & Outreach Director

Job Description

EEO & Outreach Director

ADMINISTRATOR III

Recruitment #26-002588-0042

Department

Maryland State Retirement and Pension Systems

Date Opened

6/29/2026 3:00:00 PM

Filing Deadline

7/13/2026 11:59:00 PM

Salary

$75,475.00 - $117,737.00/year

Employment Type

Full-Time

HR Analyst

Shanera Johnson

Work Location

Baltimore City

Telework Eligible

Yes

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Introduction

The Maryland
State Retirement and Pension System (MSRPS) administers benefits for over
397,000 members, including active employees, retirees, and vested participants
across 12 retirement systems-supporting the financial security of Maryland's
public servants. Located in Baltimore's Central Business District, MSRPS offers
a purpose-driven workplace with modern amenities, including panoramic city and
harbor views, renovated common areas, upgraded elevators, and an on-site café.
Employees enjoy
comprehensive state benefits including; medical, dental, prescription coverage,
generous paid leave, participation in the state pension system, and
supplemental retirement savings options (401(k), 457(b), and more). Additional
perks include an on-site fitness center with showers and lockers, 24/7 building
security, and easy access to restaurants, shops, public transit, and major
highways.
If you're
seeking a career with impact, stability, and a supportive environment, explore
opportunities with MSRPS.

GRADE

Grade 18

LOCATION OF POSITION

120 East
Baltimore Street
Baltimore,
Maryland 21202

Main Purpose of Job

The Equal Employment Opportunity and Outreach Director is a highly skilled non-managerial position responsible for the establishment and oversight of the agency's EEO program and outreach for talent and business community relations for the enrichment of the agency's workforce and procurement process. This position participates in the development, implementation and execution of the agency's EEO and Outreach policies, programs, plans, and procedures.
This position works closely with and supports the Executive Director, Chief Investments Officer and HR staff to ensure alignment with the Agency's mission statement through community network and outreach, training, and the administration of EEO policies and procedures in accordance with State and Federal EEO laws.
The position requires a highly motivated individual with strong customer service skills and executive vision. The position will focus on identifying opportunities for workforce development, including assisting with strategies to recruit and retain workforce talent that is diverse and free from bias. This position will be responsible for investigating and tracking all discrimination and harassment complaints while assisting with all American with Disabilities Act (ADA) request. This position will also conduct and track mandatory sexual harassment prevention training for all staff.
Maintain a communication channel, engaging and consulting with the wider Maryland government, community organizations and other relevant bodies for the benefit of the agency's community outreach.

POSITION DUTIES

This position duties will include but not be limited to the
following:

·
Implement and manage a governance
program, including development of appropriate standards, policies and processes
for the implementation and management of the program.
·
Develop and deliver training programs to
educate employees on concepts and best practices that cultivate a work
environment that fosters complimentary thought, inclusive action and team
building.
·
Investigates complaints of
discrimination and workplace harassment.
·
Consult and update agency executive
management and/or agency Fair Practices Officer when appropriate.
·
Draw conclusions based on factual
evidence.
·
Compose determination report to be
issued to the Executive Director for review and consideration. Retain
supporting documentation, including litigation, hold requests to IT on files
and communication of involved parties when appropriate.
·
Report on claims and determinations
yearly.
·
Attend EEO-related training to stay up
to date with laws, regulations, procedures and best practices.
·
To ensure that disciplinary actions
arising from Equal Employment Opportunity (EEO) matters are fair, consistent,
legally compliant, and aligned with organizational policy, the EEO Officer and
Employee Relations (ER) Manager must engage in timely consultation prior to
final disciplinary recommendations. Drafts formal closeout memos to be issued
to Complainant for all complaints received.
·
Understanding, and applying provisions
of federal, State and local laws and regulations pertaining to EEO related
laws, regulations, programs, policies & procedures relevant to the SPMS and
programs.
·
Reviews HR related Workday transactions
to ensure EEO compliance and avoid unintended biases, including disciplinary
actions.
·
Collaborate with senior leadership to
help integrate programs that foster integrated missions that identify
opportunities for cross-training and succession planning.
·
Engage staff to identify and leverage
opportunities that enhance employee development and overall workplace
experience.
·
Design, Plan, Develop, Update, and
Administer training programs, curriculum and materials on the ADA process and
Sexual Harassment Prevention Training.
·
Prepare ADA interactive process
documents, reports, and memorandum. Tracks and updates all ADA cases. The
Employee Relations Manager will serve as the secondary point of contact for any
ADA cases that pose a conflict of interest, or to assist with caseload.
·
Ensure that a system has been
established to periodically evaluate the effectiveness of the unit's overall
equal employment opportunity effort.
·
Prepares and submits the annual EEO
report.
·
Manages special projects directed by the
Executive Director and Chief Investment Officer and maintains confidentiality
of sensitive personnel information.
·
Performs other duties as assigned.

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Six years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Please note that your answers to the supplemental
questionnaire must correspond to the information provided on your application
to receive credit
Preferred candidates will possess the following qualifications:

1. Three years of experience in EEO compliance.
2. Three years of hands-on experience
conducting workplace investigations involving discrimination, harassment and
retaliation.
3. Experience with
federal and state EEO laws (Title VII, ADA, ADEA, FMLA intersection, etc.)
4. Knowledge of
Workplace investigation best practices and anti-discrimination and anti-harassment
policies.
5. Certified EEO
Professional (EEOP), Certified EEO Investigator, or SHRM certification.

·

LICENSES, REGISTRATIONS AND CERTIFICATIONS

Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operator's license valid in the State of Maryland.

SELECTION PROCESS

Please make sure that you provide sufficient information on
your application to show that you meet the minimum for this recruitment. All information concerning your
qualifications must be submitted by the closing date. We will not consider
information submitted after this date.

Successful candidates will be ranked as Best Qualified,
Better Qualified, or Qualified and placed on the employment (eligible) list for
at least one year. This list will be used by the hiring agency to select
employees.

For education obtained outside the U.S., a copy of the
equivalent American education as determined by a foreign credential evaluation
service must accompany the application.

Due to the confidential nature of the work, selected
candidates must undergo and pass a background check.

EXAMINATION PROCESS

The assessment may consist of a rating of your education, training, and experience related to the requirements of the position. It is important that you provide complete and accurate information on your application. Please report all experience and education that is related to this position

You may be asked to complete a supplemental questionnaire.
The supplemental questionnaire may be used as part of the rating process.
Therefore, it is important that you provide complete and accurate information
on your application.

BENEFITS

STATE
OF MARYLAND BENEFITS
As an employee of the State of
Maryland, you will have access to outstanding benefits, including, health
insurance, dental, and vision plans offered at a low cost.
·
Personal Leave - new State employees are
awarded six (6) personnel days annually (prorated based on start date).
·
Annual Leave - ten (10) days of accumulated
annual leave per year.
·
Sick Leave - fifteen (15) days of accumulated
sick leave per year.
·
Holidays - State employees also celebrate at
least thirteen (13) holidays per year.
·
Pension - State employees earn credit towards a
r

Requirements

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate.
Experience: Six years of administrative staff or professional work.
Notes:
1. Candidates may substitute 30 college credit hours from an accredited college or university for each year up to four years of the required experience.
2. Candidates may substitute the possession of a Bachelor's degree from an accredited college or university and two years of experience in administrative staff or professional work for the required experience.
3. Candidates may substitute the possession of a Master's degree from an accredited college or university for the required experience.
4. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer involving staff work related to the administration of rules, regulations, policy, procedures and processes, or overseeing or coordinating unit operations or functioning as a staff assistant to a higher ranking commissioned officer on a year-for-year basis for the required experience.

DESIRED OR PREFERRED QUALIFICATIONS

Please note that your answers to the supplemental
questionnaire must correspond to the information provided on your