Dispatcher

Job Description

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science,
security
and sustainability. Our people apply undaunted curiosity, relentless
ambition
and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety,
collaboration
and well-being are integral to success.

Headquartered in Chantilly, Virginia, we have approximately 50,000 employees in more than 70 countries across all 7 continents.

Summary:

Responsible for responding
appropriate equipment
or personnel to emergency and non-emergency calls for fire and emergency medical services as well as on call department services.
Identifies
and dispatches
appropriate units
;
complies with
USAP policies and procedures to ensure the safety of all public safety responders and the public.

Position Responsibilities
:

Responsible for
maintaining
a safe and clean workplace and ensuring that safety is the highest priority in the workplace. Adheres to ASC Safety guidelines and
participates
in weekly safety meetings.

Monitors, answers, interprets, prioritizes, and dispatches emergency responders for calls received via the 911 phone system, administrative phone system, the various radio
systems
or other means.

Monitors the automatic fire alarm system and dispatches emergency responders and/or technicians as
appropriate
and creates corresponding service requests for technicians
.

Monitors, answers, and interprets various equipment
indicating
facilities emergencies. Prioritizes information, delegates to the
appropriate trade
, and creates service requests for emergency facility work orders.

Responsible for communicating with and notifying emergency service personnel when
appropriate
.  (Fire Fighters, Search and Rescue (SAR), fire Technicians, Medical staff, Spill Response personnel, etc.)

Monitors and
operates
HF/VHF/Satellite telephone equipment, various radio equipment and
assists
communications technicians with troubleshooting equipment when necessary.

Assists
with operational
aircraft
communications, including uncontrolled airfield announcements and distributing
aircraft
movement reports to field camps, other stations, fire
personnel
and various other departments.

Maintains knowledge of, and tracks, vehicle movements, field
parties
and Recreation groups
in accordance with
the USAP safe travel policy, and field camp check in
policies. Initiates
EOC procedures as
required
.

Performs communication related data entry
utilizing
Firehouse Software, Word, Excel, Power Point,
Outlook
and other applications. Responsible for
accurate
and
timely
reporting for all logs and reporting systems

Thoroughly communicates current and pertinent information during every shift exchange.

Coordinates international communications and relays information to
appropriate
agencies
.

Handles sensitive information in a confidential manner and
in accordance with
PII/SI/PHI policies and procedures.

Interacts with the National Science Foundation, military and other agency officials, both over the phone and in person, in a professional and tactful manner.

Provides set-up and communications staffing personnel for the Emergency Operations Center (EOC) during emergency events and drills.

Coordinates radio communications as
required
during Fire Department,
SAR
or mass casualty events/drills, and conveys instructions via UHF/VHF/HF/Satellite as directed by the EOC Director.

Notifies communications technicians when equipment malfunctions or failures occur.

Provides communication support to personnel in the field.

Monitors vehicle travel away from station during winter and win-fly.  Initiates SAR procedures as
required
.

Works a varied schedule to ensure 24/7 coverage of the communications center. This can include working day shift, night shift and station holidays and events.

Assists Dispatch Communications Supervisor with special projects as
required
.

Performs other duties as assigned
by the Lead Dispatcher
.

Required
Education, Experience, Certificates and Licenses
:

High School diploma or
GED

Incident Command System (ICS) 100 and 200 certifications are
required
for offer consideration (training offered through FEMA).

2 years of emergency services (Fire, EMS, and/or Law Enforce
ment) dispatch experience.

Must hold a valid emergency dispatcher certification from APCO, NENA, or a state agency, and/or a DoD Telecommunicator I/II certification.

Expected
Skills and Competencies:

Computer skills
required
, including Word, Excel,
PowerPoint
and e-mail applications. Good judgment and exceptional communication skills.

Must have an ability to independently prioritize requests by level of urgency.

Must have the ability to work unsupervised and
possibly alone
during various levels of urgency and call volume.

Complies with
applicable safety, environment, health, and waste management policies and procedure.

Physical and/or Other Requirements
:

Willingness and ability to deploy to Antarctica for extended periods

Successful completion of Medical and Dental examinations required by the NSF for deployment to Antarctica

Successful completion of drug screening and background check required by employer

Successful completion of Federal Background Check required by the NSF

Must be willing and able to lift and move items, parts, assemblies, and equipment up to the safety regulation maximum as required by the position.

Must be willing and able to perform physical activities including heavy lifting, climbing in and out of equipment, crawling, and working outdoors in extreme cold as required by the position.

Must
participate
in community programs, such as "house-mouse" (chores), "daisy-picking" (cleaning-up around the station), recycling efforts & safety
objectives
.

Valid Driver's License issued in the United States

Must be able to obtain and
maintain
facility credentials/authorization. Note: US Citizenship is
required
for facility credentials/authorization at this work location.