Delivery Operations Associate Manager

Job Description

Skill required:
Marketing Operations - Campaign Management
Designation:
Delivery Operations Associate Manager
Qualifications:
Any Graduation
Years of Experience:
10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song- all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do?
Leads the C360 Ad Operations delivery pod within the CX Hub (Project Marlin), ensuring accurate trafficking, timely launches, and reliable measurement.
Owns day-to-day delivery governance, standardization, and performance reporting across onshore/offshore execution teams.
The planning, executing, tracking and analysis of direct marketing campaigns. These tasks span the entire lifecycle of a marketing campaign, from inception to launch to evaluation of result.
What are we looking for?
•Own trafficking and campaign setup across retail media / ad platforms, ensuring build accuracy and readiness for launch
Key Skills / Experience

Ad operations experience with ad servers/platforms (DV360, CM360, Meta, Google Ads) and trafficking best practices

Strong understanding of tagging, pixels, and measurement concepts; ability to reconcile delivery and reporting variances

Leadership experience in SLA-based delivery environments with clear escalation and governance expectations

Ability to drive standardization and continuous improvement within a hub/pod operating model
Roles and Responsibilities:
Lead CX Hub delivery governance: daily/weekly performance rhythm, SLA adherence, issue management, and stakeholder comms

Standardize workflows, templates, and QA controls to improve consistency and reduce delivery defects

Oversee tagging/pixels and measurement set-up; troubleshoot tracking and data discrepancies with analytics partners

Coach and lead Ad Ops specialists; manage capacity and prioritization aligned to Client priorities and trading calendar
Any Graduation
About Accenture
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
Visit us at

www.accenture.com

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