C/S Investigator I

Job Description

Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information, please visit https://dhss.delaware.gov/dhss/ today!

Make a difference in the lives of animals and your community as an Animal Welfare Officer! In this role, you will enforce laws related to dog control, animal cruelty, and rabies prevention across the state, promoting both animal protection and public safety. You'll have hands-on responsibilities including animal rescue, care, and transportation, conducting investigations, and issuing citations when necessary. You'll also educate pet owners on responsible animal care and play a critical role in assisting during disasters and emergencies. This is a unique opportunity to combine law enforcement, public service, and compassion for animals.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of similar kind not specifically listed here.

Conducts investigations of alleged or probable violations or compliance issues by identifying, obtaining, verifying, and analyzing relevant information or evidence.

Collects, controls, and evaluates evidence such as physical, financial, background, and other records, documents and items.

Formulates questions and conducts interviews to obtain information and ascertain facts from witnesses, complainants, victims or other parties.

Interprets, explains and ensures compliance with applicable state and federal laws, rules, regulations, standards, policies, and procedures.

Makes judgments after evaluating all available facts and recommends appropriate action to authorities, commissions, or technical supervisors, and may take enforcement action as necessary.

Uses commercial and proprietary automated information systems, computer software, and the internet to research, document, verify and report on investigative/intelligence data and related information.

Documents details of all calls, emails, inquiries, interviews, and other interactions during the investigation and may be assigned to respond to hotlines.

Prepares and submits investigative reports that clearly and accurately document findings, supporting facts, and action taken.

Testifies and presents evidence before boards, commissions, administrative bodies, or courts.

Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication.

Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.

May conduct surveillance, undercover investigations, and on-site inspections on assigned cases; and may make arrests or obtain search warrants pertaining to an investigation.

May make recommendations to subpoena information.

Conducts investigations of alleged or probable violations or compliance issues by identifying, obtaining, verifying, and analyzing relevant information or evidence.

Collects, controls, and evaluates evidence such as physical, financial, background, and other records, documents and items.

Formulates questions and conducts interviews to obtain information and ascertain facts from witnesses, complainants, victims or other parties.

Interprets, explains and ensures compliance with applicable state and federal laws, rules, regulations, standards, policies, and procedures.

Makes judgments after evaluating all available facts and recommends appropriate action to authorities, commissions, or technical supervisors, and may take enforcement action as necessary.

Uses commercial and proprietary automated information systems, computer software, and the internet to research, document, verify and report on investigative/intelligence data and related information.

Documents details of all calls, emails, inquiries, interviews, and other interactions during the investigation and may be assigned to respond to hotlines.

Prepares and submits investigative reports that clearly and accurately document findings, supporting facts, and action taken.

Testifies and presents evidence before boards, commissions, administrative bodies, or courts.

Delivers excellent customer service to internal and external customers and the public in person, electronically, or by written communication.

Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.

May conduct surveillance, undercover investigations, and on-site inspections on assigned cases; and may make arrests or obtain search warrants pertaining to an investigation.

May make recommendations to subpoena information.