County Caseworker 2 (Local Government) (Part-Time) - Lehigh County MH/ID (Multiple Vacancies)

Job Description

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County Caseworker 2 (Local Government) (Part-Time) - Lehigh County MH/ID (Multiple Vacancies)

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County Caseworker 2 (Local Government) (Part-Time) - Lehigh County MH/ID (Multiple Vacancies)

Salary

$27.67 Hourly

Location

Lehigh County, PA

Job Type

Civil Service Permanent Part-Time

Job Number

CS-2026-41575-L0624

Department

Local Government

Division

HS Lehigh Co Mh/Id Unit

Opening Date

01/28/2026

Closing Date

2/10/2026 11:59 PM Eastern

Job Code

L0624

Position Number

Multiple positions may be filled from this posting.

Union

SEIU Local 668

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88213439

Bureau / Division

Lehigh County Mental Health

Worksite Address

17 South 7th Street

City

Allentown, Pennsylvania

Zip Code

18101

Contact Name

Danielle Guarna

Contact Phone

610.782.3171

Contact Email

danielleguarna@lehighcounty.org

Description

Benefits

Questions

THE POSITION
The Office of Crisis Intervention provides vital support to all residents of Lehigh County who are experiencing a mental health emergency with the purpose of accessing treatment, recovery, and ultimately an improved quality of life.  Come join our dedicated team and help make a difference in the lives of others.
DESCRIPTION OF WORK
This is professional social services work.  Employees in this class provide case management services to Lehigh County residents experiencing mental health emergencies.  Crisis counselors work collaboratively with local hospitals, police departments, outpatient mental health facilities, and crisis residents.  Crisis counselors obtain information from clients, members of their families, and others necessary for the identification of social, economic, emotional, health, or physical problems and for assisting clients in obtaining a wide variety of services on the basis of established policies, regulations, and statutes.Other responsibilities include:Screen, triage, and handle all requests for mental health services via telephone, outreach, or walk-in referrals.Recognize potential danger when dealing with a consumer/family in crisis on the telephone or in person and utilize police as needed.  Responsible for learning effective verbal de-escalation methods/techniques to calm a volatile situation or person. Accompany and support consumers/family members in crisis to assure accessing of needed services in a counselor's own automobile or county vehicle.  Must have a valid driver's license.As a mandated reporter, report any incidences of suspected child abuse to ChildLine and the Office of Children and Youth.  Fulfill duty to warn obligations as directed by the guidelines of the County of Lehigh.Ensure appropriate linkages are established by accompanying clients to referral agencies and assisting with procedural intake requirements.  Advocate on behalf of clients to ensure satisfactory and continued service delivery.Assist in completing the day-to-day office operations on all shifts. This includes but is not limited to copying, filing, labeling records, etc.  In addition, must be able to efficiently operate and care for office equipment such as copier, pager, FAX, computer, desk telephones, cellular phones, etc.  Perform necessary record keeping.Work Schedule and Additional Information:Part-time employment,