Contract Field Support / Finance / Customer Service #9426

Job Description

SAFETY SENSITIVE: No FINGERPRINTING REQUIRED: Yes

Under the general supervision of a designated Supervisor, performs routine meter reading and related customer field service. Incumbent performs work of an operational nature including safe operation of a City vehicle, support functions of routine field service, rereading meters, adjusting antennae, replacing meter boxes/lids, and generally assisting field service staff. Employees in this role will be responsible for customer contact in-person. The incumbent will prioritize tasks and usually performs independently with periodic supervision or review. Performs related work as required.

• Primary responsibilities include automated and manual water meter reading, and routine maintenance of water meters and related hardware.

• Interacts and communicates effectively with customers and co-workers.

• Replaces meter boxes/lids as needed.

• Performs rereads of meters as needed.

• Prepares meters for replacement.

• Replaces meter heads as needed.

• Attends training as assigned.

• Assists with routine Field Service functions.

• Safely operates a City-issued vehicle to perform job duties.

• Performs other field service duties as directed.

Individuals assigned to this classification must report to work per their assigned schedule. This position generally works Monday-Friday, except designated holidays.

MINIMUM QUALIFICATIONS

• High School diploma or GED required.

• Must possess a valid State Driver's License and obtain a Florida Driver's License within thirty (30) days of hire.

• Must possess general knowledge of principles of meter reading and mathematics.

• Must be skilled in written and oral communications.

• Must be able to read and interpret maps.

• Must be able to deal with the public in a professional manner.