Behavioral Health Case Manager II

Job Description

Make a Difference with DHSS
Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas.
We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession.
For more information, please visit https://dhss.delaware.gov/dhss/ today!

This Behavioral Health Case Manager (BHCM) II position will primarily provide group education to clients at Delaware Psychiatric Center on subjects such as discharge readiness, money management, community living skills, employment readiness and other topics related to fostering independence. The BHCM will complete documentation in client charts as well as provide data tracking, medical record audits, and other related tasks for the Therapeutic and Social Service Department. The BHCM works collaboratively with a multidisciplinary team to support client goals and the hospital's mission.

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.

This class is distinguished from a licensed Social Worker as employees do not perform the following duties: diagnose individuals for mental, emotional, behavioral, addictive, and/or developmental disorders and disabilities; perform related client assessment or evaluation; provide psychotherapeutic treatment; or develop and implement assessment-based treatment plans. An employee in this class may participate as a member of a multi-disciplinary team to implement behavioral health services or treatment plans in accordance with Delaware Code, Title 24.

Interviews clients, family members or any other persons deemed necessary to obtain the most complete case history possible.

Provides guidance and relevant information to the client's family to enable them to facilitate solutions and promote positive interactions among family members.

Evaluates information derived from client interviews, case history, and other pertinent sources and refers to proper channels for review.

Prepares narrative, statistical reports and court reports as necessary.

Provides input as a member of a multi-disciplinary team in the assessment of client human service needs and treatment planning, enabling the most beneficial placement in foster care, day care, nursing home, drug/alcohol rehabilitation or other special care facility.

Prepares necessary forms of application for services or benefits. Contacts appropriate social agencies and coordinates referrals.

Appears at court proceedings as required testifying to the social and environmental issues affecting the client.

Provides technical guidance to organizations and staff regarding findings related to client care or provides consultation to other caregiving agencies.

Provides consultative services to state and private agencies; may participate in community projects.

Advocates for clients and families in the protection of rights; obtains consent for treatment.

Uses automated information systems and computer software to research, review, evaluate, and report on health/human service data.

May lead paraprofessional, professional or administrative support staff by assigning, monitoring, and reviewing work and providing on-the-job training, guidance, and direction.

Communicates and interacts effectively with people across cultures, ranges of ability, genders, ethnicities, ages, and races.

Performs other related duties as required.