Animal Adoption Assistant

Job Description

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The primary purpose of the Animal Adoption Assistant classification is to assist customers in adopt appropriate dogs and to increase the adoptability of dogs.
Provide assistance in the adoption process (e.g., adoption screening, counseling, and education of individuals and families interested in adoption). Assist in updating information on the animals, behavioral evaluations, and training. Evaluate dogs for rehabilitation including categorizing them into adoption counseling aides. Provide pre- and post- adoption support in activities involving behavior and training of dogs. Receive and place telephone calls concerning adoptable dogs, lost and found dogs, rabies, license information, and adoption proceedings. Develop and implement behavioral enrichment and rehabilitation programs. Assist individuals looking for lost dogs. Provide information and escort person(s) to and from the area of the shelter where lost dogs are kept.

These duties are illustrative only and you may perform some or all of these duties or other job-related duties as assigned.
High School diploma or GED with three (3) years of customer service or related experience; or any equivalent combination of training and experience.
No special license or certification required.

Supervisory Responsibilities
None required.