Aging Case Aide 2 (Local Government) - Luzerne County Area Agency on Aging
Local Government
- Agency: Local Government
- Location: PA
- Type: Full-Time
- Work arrangement: onsite
- Posted: 2026-05-03
Job Description
Commonwealth of PA - Opportunities for All Job Seekers | Find Your Passion for Public Service!
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Aging Case Aide 2 (Local Government) - Luzerne County Area Agency on Aging
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Aging Case Aide 2 (Local Government) - Luzerne County Area Agency on Aging
Salary
$33,461.71 Annually
Location
Luzerne County, PA
Job Type
Civil Service Permanent Full-Time
Job Number
CS-2026-47225-L0609
Department
Local Government
Division
AN Luzerne-Wyoming Co Aaa
Opening Date
04/20/2026
Closing Date
5/3/2026 11:59 PM Eastern
Job Code
L0609
Position Number
80000828
Union
Teamsters
Bargaining Unit
LG
Pay Group
LG
Bureau / Division Code
88101140
Bureau / Division
Luzerne-Wyoming County Area Agency on Aging
Worksite Address
111 N. Pennsylvania Avenue
City
Wilkes-Barre, Pennsylvania
Zip Code
18701
Contact Name
Megan Stone
Contact Phone
272.808.2829
Contact Email
megan.stone.ohs@luzernecounty.org
Description
Benefits
Questions
THE POSITION
Are you looking to advance your career while helping those in your community? Luzerne County Area Agency on Aging is searching for a compassionate and highly-motivated individual to assist as an Aging Case Aide 2 This role provides support to various departments as well as works with consumers and the public on Aging Programs. Make a difference in the community by providing vital service through our dedicated team!
DESCRIPTION OF WORK
As an Aging Case Aide 2, you will be responsible for supporting the Social Services Department staff, including the Care Management Unit, the Intake and Assessment Unit, and the protective services Unit. This role uses the statewide Department of Aging database known as Well-Sky. Work duties consist of contacting consumers by telephone to assist in the screening of referrals for assessment, fielding all incoming telephone calls from consumers who have questions about Aging Programs, and assisting any walk-in applicants. On occasion, you will conduct home visits in the community to provide assistance in gathering financial documentation and other application information. Other duties include:Assist with Functional Eligibility Determinations by performing Desk Reviews and compilation of assignment lists.Assist intake unit as warranted due to call volume or coverage needs.Pick-up or deliver consumer necessities as requested by the Care Managers and SupervisorsKeep track of all activities assigned each month and consumers seen each month for statistical purposesWork Schedule and Additional Information:Full-time employmentWork hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.Telework: You will not have the option to telework in this position.Salary: In some cases, the starting salary may be non-negotiable.You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONSMinimum Experience and Training Requirements:One year as an Aging Case Aide 1; orTwo years of public contact work, including one year in a human services program; orAny equivalent combination of experience and training.Other Requirements:You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.Hiring preference for this vacancy may be g