Aging Care Manager 3 (Local Government) - Allegheny County

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Aging Care Manager 3 (Local Government) - Allegheny County

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Aging Care Manager 3 (Local Government) - Allegheny County

Salary

$50,139.87 Annually

Location

Allegheny County, PA

Job Type

Civil Service Permanent Full-Time

Job Number

CS-2026-47019-L0636

Department

Local Government

Division

AN Allegheny Co Aaa

Opening Date

04/21/2026

Closing Date

5/4/2026 11:59 PM Eastern

Job Code

L0636

Position Number

Multiple positions may be filled from this posting.

Union

AFSCME

Bargaining Unit

LG

Pay Group

LG

Bureau / Division Code

88101102

Bureau / Division

Area Agency on Aging

Worksite Address

Birmingham Towers, 2nd Floor

Worksite Address

2100 Wharton Street

City

Pittsburgh, Pennsylvania

Zip Code

15203

Contact Name

Joy A. Wilkinson

Contact Phone

412.350.4976

Contact Email

joy.wilkinson@AlleghenyCounty.US

Description

Benefits

Questions

THE POSITION
Allegheny County Department of Human Services, Area Agency on Aging is expanding its Protective Services Unit.  We are looking for robust and compassionate professionals to assist in protecting and empowering the older adults in our community. Please join us as a TEAM dedicated to this worthy endeavor.
DESCRIPTION OF WORK
As an Aging Care Manager 3, you will serve within the Older Adult Support Division, Protective Services Unit, to maintain, update, and disseminate extensive information regarding aging programs, services, and regulations.  You will have the opportunity to provide vital technical support to care management and protective services staff, providers, and subcontractors, and investigate complaints of abuse and neglect.We are looking for someone with excellent critical thinking skills in order to perform protective services investigations and maintain a caseload of vulnerable older adults in need of protection from abuse, exploitation, abandonment, or self-neglect.  Specific case management duties include recommending cases for guardianships or mental health commitments, conducting interviews and providing consultative or expert opinions to law enforcement, prosecutors, and judges concerning abuse or neglect. You can expect to review documents and records, participate in care service planning and refer to community organizations for follow-up or other case managers for on-going case supervision. Within this role, you will also provide training to new staff members and assist in the development of training programs and program monitoring tools. Additional duties:Receive and screen Reports of Need for Protective ServicesGive informational presentations to various audiencesComplete, organize, and maintain documentation, logs, records, and written reports as directedCoordinate and participate in case conferencing with other law enforcement, legal, behavioral health and social services professionals as needed to resolve challenging or complex casesWork Schedule and Additional Information:Full-time employmentWork hours are 8:30 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.Telework: You may have the opportunity to work from home (telework) part-time. Hybrid work of up to two days per week after six months of employment. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you ar