Administrative Assistant (Counselors, Psychology, Social Work, Genetic Counselors)

Job Description

Come join our team at the Department of Labor, Licensing and Regulation (LLR) where you will experience work-life balance, great benefits, and an exciting career that supports the Agency's mission to make South Carolina a safe place to work and live.
Responsibilities

• You will process initial applications for assigned boards (via paper and online) utilizing applicable criteria, databases, and software.

• You will review and evaluate documents and ensure all necessary requirements for licensure are completed.

• You will assemble, prepare, and scan documents into the system and maintain the applicable database with accurate information and records.

• You will serve as one of the primary phone receptionists and respond to customer inquiries received by telephone, fax, e-mails, and other methods (including walk-ins) providing timely and accurate responses for the application and licensing processes.

• You will perform a variety of other administrative and technical functions such as assisting with continuing education audits, preparing correspondence and documents, updating files, and records retention.

Minimum Qualifications

• A high school diploma and work experience that is directly related to the area of employment. A bachelor's degree may be substituted for the related work experience.

• MANDATORY: Must be able to successfully complete a fingerprint-based background check and be vetted by SLED Criminal Justice Information Services.

Preferred Qualifications

• A high school diploma and three (3) years of administrative experience or experience that is directly related to the area of employment.

• Ability to understand and follow routine and complex instructions.

• Considerable skill in the use of office equipment, computers, and software.

• Ability to communicate effectively both verbally and in writing.

• Ability to effectively plan and organize work activities and prioritize task completion.

• Ability to provide excellent customer service.

• Ability to deal courteously and effectively with the public.

• Knowledge of relevant laws, regulations, policies, and organizational functions of the Boards.

• Ability to exercise judgment and discretion in interpreting and applying policies and procedures.

Other Requirements

• Position works in an office environment with extended periods of sitting and standing.

• May require occasional work outside of normal office hours.

• May be required to lift, carry, move and/or position objects weighing up to 25 lbs.

• Daily filing, data entry, telephone and computer use.

Benefits Offered
The South Carolina Department of Labor, Licensing and Regulation offers an exceptional benefits package for FTE positions that includes:

• Health, dental, vision, long term disability, and life insurance for employee, spouse, and children

• 15 days annual (vacation) leave per year

• 15 days sick leave per year

• 13 paid holidays

• Paid Parental Leave

• State Retirement Plan and Deferred Compensation Programs